6/10 Bagus
26 Jul 2025
Not satisfied
This is the second time I stay here and have been very dissatisfied with the temperature of the room. It was way too warm for us! Almost impossible to sleep, even with them bringing a fan to the room. It still didn’t drop the temperature in the room… unbearable during summer month, the first time we came was in February so I only had to open up the windows to let the winter air in to cool off but this time there was no reprieve. For the price that you pay for a room here I would expect to be ultra comfortable. They did offer me a new room, but when we went to it, it was even warmer than the room we were already in. The lovely lady at the counter offered me a small credit, which at least was something but sadly, I never actually got the credit on my billing statement so I ended up paying full price for being completely miserable the entire night. My only other complaint is that the service in the restaurant for breakfast both times also was terrible… Very slow, you have to wait forever for somebody to even seat you and then you sit at the table for a very long time waiting for somebody to address you and then waiting for your food is another very long wait… Just too much.
Liza
Liza, perjalanan 1 malam
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