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Grand Hyatt Hangzhou

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Grand Hyatt Hangzhou offers a great location, putting you within a short 10-minute walk of West Lake and Broken Bridge. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and 28 Hubin Road 湖滨28, one of 5 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Longxiangqiao Station is 4 minutes away.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
The current price is Rp3.158.891
Rp3.683.267 total
includes taxes & fees
30 Aug - 31 Aug

Why we love this property

Work and play perfection
City centre hotel with conference facilities and business amenities. Guests can unwind with spa services and massages after work.
Diverse dining options
This hotel offers 5 restaurants with delectable cuisine, a relaxing bar for evening drinks, and a cafe. A delightful buffet breakfast starts each morning.
Blissful spa getaway
This hotel features spa treatment rooms offering aromatherapy, massages, and body treatments. A sauna, steam room, and hot tub complete the wellness experience.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a TV on the wall, a seating area with a table, and a view of the outdoors.

Room, 1 King Bed, Garden View

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Garden View

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted artwork.

Room, 2 Single Beds, Garden View

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Lake View

Room, 2 Single Beds, Lake View | Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Club Access)

A modern hotel room with a large bed, a sofa, a dining table with fruit, and a view of the city through large windows.

Club Room, 1 King Bed (Club Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds (Club Access)

A hotel room with two beds, a sofa, a desk with a lamp, and a large window with curtains.

Club Room, 2 Single Beds (Club Access)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Lake View

A hotel room with a large bed, a seating area with a table, and a view of mountains through large windows.

Club Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds, Lake View

Club Room, 2 Single Beds, Lake View | Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds, Lake View

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a dining table with fruit, and a view of the city through large windows.

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand, Suite, 1 King Bed

A modern living room with a flat-screen TV, a dining area, and a large window offering a view of the outdoors.

Grand, Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a sofa, a desk with a lamp, and a large window with curtains.

Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Tent, 1 King Bed (CAMP IN GARDEN)

A modern hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors.

Tent, 1 King Bed (CAMP IN GARDEN)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Premium Suite

A modern hotel room with a large window, a sofa with cushions, a dining table, and a bed.

Grand Premium Suite

  • Lake view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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Rp2.615.620 total
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About the area

Map
28 Hu Bin Road, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Wulin Night Market - 12 min walk - 1.1 km
  • Wushan Night Market - 2 min drive - 2.1 km
  • Wulin Square - 2 min drive - 2.2 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.2 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive
  • Hangzhou Railway Station (HZD) - 18 min drive
  • South Railway Station - 19 min drive
  • Hangzhou Station - 20 min drive
  • Longxiangqiao Station - 4 min walk
  • Fengqi Road Station - 18 min walk
  • Wushan Square Station - 23 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Bellevue Cafe Hyatt - ‬1 min walk
  • ‪新开元大酒店 - ‬19 min walk
  • ‪Starbucks Hefang Street Concept Store - ‬5 min drive
  • ‪Chimney烟囱 - ‬17 min walk
  • 圣都公寓

About this property

Grand Hyatt Hangzhou

  • Grand Hyatt Hangzhou offers a great location, putting you within a short 10-minute walk of West Lake and Broken Bridge. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and 28 Hubin Road 湖滨28, one of 5 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Longxiangqiao Station is 4 minutes away.

At a glance

DONE

Hotel size

    • 388 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

28 Hubin Road 湖滨28 – This restaurant serves lunch and dinner. Open daily.
Grand Cafe 咖啡厅 – This buffet restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Grand Hyatt Steakhouse – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Patio 青莳 – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 292 per night

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Hangzhou Hyatt
Hangzhou Hyatt Regency
Hyatt Hangzhou
Grand Hyatt Hangzhou Hotel
Hyatt Regency Hotel Hangzhou
Regency Hyatt Hangzhou
Hyatt Regency Hangzhou Hotel
Grand Hyatt Hangzhou Hotel
Grand Hyatt Hangzhou Hangzhou
Grand Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Does Grand Hyatt Hangzhou offer free cancellation for a full refund?

Yes, Grand Hyatt Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Hangzhou?

Yes, there's an indoor pool.

Are pets allowed at Grand Hyatt Hangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hyatt Hangzhou?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Hyatt Hangzhou?

Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one way.

What are the check-in and check-out times at Grand Hyatt Hangzhou?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Hyatt Hangzhou and nearby?

Have fun with nearby activities such as cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hyatt Hangzhou also has a sauna and a steam room.

Are there restaurants at or near Grand Hyatt Hangzhou?

Yes, there are 5 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views.

Does Grand Hyatt Hangzhou have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Grand Hyatt Hangzhou like?

Grand Hyatt Hangzhou is in Downtown Hangzhou, a short 4-minute walk from Longxiangqiao Station and 9 minutes' walk from Broken Bridge.

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