Xinjiang Uygur Autonomous Region Museum - 18 min walk
Hongshan Park - 6 min drive
Xinjiang People's Hall - 8 min drive
Xinjiang International Grand Bazaar - 9 min drive
Xinjiang International Convention and Exhibition Center - 10 min drive
Getting around
Urumqi (URC-Diwopu Intl.) - 24 min drive
Ürümqi South Railway Station - 12 min drive
Ürümqi Railway Station - 19 min drive
Restaurants
锦绣山河美食坊 - 14 min walk
味千拉面 - 1 min walk
恒记甜品 - 1 min walk
Dayslink cafe - 1 min walk
MS Bonbon Café - 18 min walk
About this property
Conrad Urumqi
Enjoy your visit to Ürümqi with a stay at Conrad Urumqi. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 膳翘全日制餐厅, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
380 rooms
Arranged over 32 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Wheelchair-accessible parking on site
On-site garage
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Health club
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
60-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Bathrobes and slippers
Children's dressing gowns and children's slippers
Iron/ironing board
Elliptical machine
Treadmill
Stationary bike
Other gym equipment
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Alarm clock
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Heated floor (bathroom)
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
膳翘全日制餐厅 – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Kin珍呈中餐厅 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
CENTRO – This restaurant specialises in Fusion cuisine. Open daily.
Skye羽大堂吧 – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 238 for adults and CNY 119 for children
There is a service fee of 16.6 per cent
Children & extra beds
Rollaway beds are available for CNY 380.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi
Frequently asked questions
Does Conrad Urumqi offer free cancellation for a full refund?
Yes, Conrad Urumqi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Conrad Urumqi?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Conrad Urumqi?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Conrad Urumqi?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Conrad Urumqi and nearby?
Conrad Urumqi has an indoor pool and a health club.
Are there restaurants at or near Conrad Urumqi?
Yes, there are 3 on-site restaurants, featuring international cuisine.
Does Conrad Urumqi have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Conrad Urumqi like?
Conrad Urumqi is in Ürümqi City Centre, a short 18-minute walk from Xinjiang Uygur Autonomous Region Museum.
Conrad Urumqi Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Aug 2024
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status:
1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms.
2. WiFi is super slow
3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Frederick Lai Cheung
Frederick Lai Cheung, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2017
Great staff called Happy at Club Floor
Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel.
All the best,
Tanya Lau
Tanya
Tanya, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2017
Silk Road trip
Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 May 2017
The concierge arranged a local tour for us. The room is clean and the view is fantastic.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
1 Jan 2017
Best hotel in Urumqi
Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.
Rajaram
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2011
The softest bed in China.
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in.
My room was of a decent size, well furnished and very comfortable. The softest bed in China!
My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time.
I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.
Ken
Verified Expedia guest review
10/10 Exceptional
30 Jul 2009
Xinjiang Urumqi Hotel
Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay
I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!