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KAN Tulum Hotel

3.5 star property
Beach hotel in Tulum with spa, outdoor pool

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Photo gallery for KAN Tulum Hotel

Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Bar (on property)
Panoramic Suite | View from room
Panoramic Studio Suite | Minibar, in-room safe, laptop workspace, blackout curtains
Hiking
Perched near Tulum Beach, Kan Hotel Tulum & Beach Clubs offers a haven of relaxation. Unwind by the outdoor pool with sun loungers or treat yourself to a rejuvenating massage at Kan Spa, then browse through the art gallery and designer stores on site. With free in-room WiFi, an outdoor ballroom for events and coworking spaces for productivity – you'll feel right at home.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Beach bar
  • Pool bar
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Minibar
The current price is Rp2.936.549
Rp3.597.447 total
includes taxes & fees
8 Apr - 9 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Panoramic Studio Suite

Highlights

Garden
Soundproofed
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Panoramic Suite

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2 | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe King Studio Infinity Pool 2

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite

Highlights

Garden
Soundproofed
Private pool
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout curtains
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe King Studio

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe King Studio

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Deep-soaking bath
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.0 out of 10, Wonderful, 242 reviews
The price is Rp1.771.879
Rp2.482.196 total
includes taxes & fees
29 Apr - 30 Apr
Kimpton Aluna Tulum by IHG
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About the area

Map
calle 17 poniente La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive - 3.1 km
  • Tulum Beach - 8 min drive - 3.9 km
  • Las Palmas Public Beach - 11 min drive - 6.2 km
  • Tulum Mayan Ruins - 12 min drive - 6.7 km
  • Playa Paraiso - 17 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬2 min drive
  • ‪Rossina Cafe - ‬4 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬16 min walk

About this property

KAN Tulum Hotel

When you stay at KAN Tulum Hotel, you'll be within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other features of this Art Deco hotel include an outdoor pool, a beach bar and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Water dispenser

What to do

  • Scooter/moped hire
  • Private beach access

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike cleaning
  • Pool loungers
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Lever door handles
  • Well-lit path to entrance
  • 5 steps to reach property
  • Smooth flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Garden

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Champagne service
  • Mini fridge
  • Freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided

Special features

Spa

Kan Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 to 1500 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Does KAN Tulum Hotel offer free cancellation for a full refund?

Yes, KAN Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at KAN Tulum Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at KAN Tulum Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at KAN Tulum Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at KAN Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at KAN Tulum Hotel and nearby?

KAN Tulum Hotel has a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near KAN Tulum Hotel?

Yes, there's an on-site restaurant.

Does KAN Tulum Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does KAN Tulum Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer and cookware.

Does KAN Tulum Hotel have any outdoor private spaces?

Yes, every room features a garden.

What's the area around KAN Tulum Hotel like?

KAN Tulum Hotel puts you in La Veleta, in the heart of Tulum. Popular attractions include Tulum Beach, which is 8 minutes away by car.

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KAN Tulum Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was incredibly friendly, and the hotel felt like a dream. It’s a charming boutique property—intimate in size but stunning in design—with all-vegan cuisine that was simply delightful.
Hector, 4-night trip

8/10 Very good

Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
kashif, 7-night trip

10/10 Exceptional

Great property, but nothing around it and not walkable to other locations
Brandi Marie, 8-night trip

10/10 Exceptional

Very peaceful, but easy access to town and to the ruins via hired bikes.
Colm, 2-night trip

8/10 Very good

We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
Lateefat, 5-night trip

10/10 Exceptional

Hidden Gem in the Jungles of Tulum
I can’t recommend this hotel enough! The service here is truly exceptional - very rare to find in Tulum. The staff goes above and beyond to ensure you have an amazing experience. The rooms are stunning, impeccably clean, and thoughtfully designed. The on-site restaurant is a standout with phenomenal food and a dreamy ambiance. What truly sets this hotel apart is its private cenote, where you can enjoy the same fantastic restaurant service. It’s a one- of-a -kind experience that made my stay unforgettable. Can’t wait to come back!
Odette, 2-night trip

6/10 Good

The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
Kayla, 5-night trip

10/10 Exceptional

The property was beautiful and the staff was amazing!
Christian, 3-night trip

10/10 Exceptional

Kan is beautiful place, loved it!!
Eliud, 2-night trip

10/10 Exceptional

The food was exceptional, with plenty of amazing vegan options. Definitely a place I'd recommend if you're not quite interested in the more boisterous beach club scene and want to be closer to true Tulum.
Mona, 4-night trip

10/10 Exceptional

Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
elizabeth, 2-night trip

10/10 Exceptional

Absolute oasis in Tulum, design and architecture are one of a kind here and the staff are top tier.
James, 10-night trip

6/10 Good

Great hotel dispite some issues
We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
Irena, 5-night trip

6/10 Good

Overall it was my first time in Tulúm but the property where we stayed was nice and all but breakfast was not included nothing was included we had to pay for everything the lights when off for hrs the staff was really nice especially Richard Perez…
Rosio, 3-night trip

10/10 Exceptional

Just do it.
We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
Thera, 5-night trip

10/10 Exceptional

Wonderful design a nice surprise
Great adult only hotel. Very unique and worth a stay. I would definitely recommend this hotel
Bonnie, 2-night trip

10/10 Exceptional

First time going to Tulum and I’m so glad we decided to stay here. Such a beautiful place! The decoration , atmosphere, staff, cenote, and pool areas were amazing! Got a chance to meet the owners! super pleasant and friendly 😁 would definitely recommend this place if you’re in Tulum!
Jose, 2-night trip

10/10 Exceptional

Exceptional stay at Kan Tulum , if you are looking for peace away from the city . It’s the right place .
ghaith, 2-night trip

10/10 Exceptional

Having a private cenote was amazing
Karen, 2-night trip

10/10 Exceptional

Best service & comfort
Kan hotel treated us like VIPs during our stay. We loved the relaxing ambiance and all of the staff were so friendly. Kan hotel seriously was the highlight of our entire trip to Tulum, so we definitely recommend staying here.
Nicole, 4-night trip

6/10 Good

Kan is Beautiful. the view and the rooms are super clean and beautiful. The only problem I has was the Staff! the customer service was super bad. Front desk was ok but not helpful at all. there are 2 bartenders a guy and a lady. they were both mean and rude. we asked for hot water, he refused to give us hot water! we got 2 coffees he charged us $25.00. the next day we got hot water from the lady and she asked us if we want to tip, and we said no! she gave us attitude and she refused to help us later that day. there are 2 servers in the restaurant. a guy name Gustavo I believe, he is super nice and friendly. also a short girl black short hair, I do not remember her name she is also nice and helpful. I would go back to that hotel only for the view but not the staff.

10/10 Exceptional

Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
Peter, 7-night trip

8/10 Very good

The property is absolutely stunning. Rahul was our bartender and was the most attentive staff, always served with kindness & a smile. Please note that they eliminated the “free bike rentals” as stated in this listing, they now rent them through a third party for a pretty penny. Overall, it was a pleasant & neat visit but we could’ve experienced everything it has to offer with a 1 night stay instead of 2.
Melissa, 2-night trip

4/10 Fair

Choose somewhere else!
Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
Ricardo, 2-night trip

10/10 Exceptional

We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
Teodosio De jesus Martinez, 10-night trip