In the heart of Tokyo, BELLUSTAR TOKYO, A Pan Pacific Hotel offers a luxurious oasis with dry cleaning/laundry services and a bar. Guests can indulge in Japanese cuisine at one of the 3 on-site restaurants or relax at the onsite spa. With free in-room WiFi and multilingual staff available to assist, this hotel provides convenience and comfort.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Bar
Spa
Gym
Air conditioning
Free WiFi
Parking available
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Breakfast available
Fitness centre
Self parking
24-hour room service
24-hour front desk
Front desk safe
Vending machine
Laundry service
Multilingual staff
For families (6)
Free cots/infant beds
Separate sitting area
Television
Daily housekeeping
Coffee/tea maker
Lift
The current price is Rp10.922.755
Rp10.922.755
Rp13.817.285 total
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Junior Double Room, 1 King Bed, Corner
Junior Double Room, 1 King Bed, Corner
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bath and shower
Jetted bath
59 sq m
City view
Sleeps 2
1 King Bed
View all photos for Junior Twin Room, Corner
Junior Twin Room, Corner
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Shower/bath combination
Deep-soaking bath
53 sq m
City view
Sleeps 3
2 Large Single Beds OR 2 Large Single Beds and 1 Single Bed
View all photos for Deluxe Suite, 2 Bedrooms
Deluxe Suite, 2 Bedrooms
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
2 bedrooms
Deep-soaking bath
82 sq m
City view
Sleeps 4
2 King Beds
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Separate bath and shower
76 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Studio
Deluxe Studio
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Shower/bath combination
Deep-soaking bath
56 sq m
City view
Sleeps 3
2 Single Beds OR 2 Single Beds and 1 Large Single Bed
Tokyo Metropolitan Government Building - 15 min walk - 1.3 km
Shinjuku Gyoen National Garden - 2 min drive - 1.5 km
National Stadium - 4 min drive - 3.3 km
Meiji Jingu Shrine - 5 min drive - 3.0 km
Getting around
Tokyo (HND-Haneda) - 42 min drive
Seibu-Shinjuku Station - 2 min walk
Shin-Okubo Station - 8 min walk
Okubo Station - 11 min walk
Shinjuku-nishiguchi Station - 6 min walk
Higashi-shinjuku Station - 10 min walk
Nishi-shinjuku Station - 12 min walk
Restaurants
PIER'S CAFE - 1 min walk
Reis Kebab Shinjuku - 1 min walk
200yen bar moon walk 西武新宿駅前店 - 1 min walk
ゴーゴーカレー歌舞伎町スタジアム - 1 min walk
新宿かき氷専門店 - 2 min walk
About this property
BELLUSTAR TOKYO, A Pan Pacific Hotel
At BELLUSTAR TOKYO, A Pan Pacific Hotel, you'll be a short five-minute drive from Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Shinjuku-nishiguchi Station is 6 minutes and Higashi-shinjuku Station is 10 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in Kabukicho Tower. The lobby is on the 18th floor.
This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor.
A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including lifts, will not be available during this time.
This property’s Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
This property's lobby is located on the 18th floor.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Covered on-site self-parking (JPY 3600 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
3 restaurants
Bar/lounge
24-hour room service
Travelling with children
Baby bath
Bed rails
Corner guards
Pushchair
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
Full-service spa
Accessibility
Braille/raised signage
Lift
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's slippers
Sleep well
Hypo-allergenic bedding
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Mini fridge
High chair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA sunya. The spa is open daily.
Dining
Restaurant Bellustar – On-site restaurant.
Bar Bellustar – On-site bar. Open daily.
Teppan Ten-yu – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sushi Jin-E – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 6325 per person
Renovations and closures
The property will be renovating from 26 May 2025 to 26 May 2025 (completion date subject to change). The following areas are affected:
Lift
Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 12650.0 per day
High chairs are available for an extra charge of JPY 0 per day
Parking
Covered self-parking costs JPY 3600 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo
Frequently asked questions
Does BELLUSTAR TOKYO, A Pan Pacific Hotel offer free cancellation for a full refund?
Yes, BELLUSTAR TOKYO, A Pan Pacific Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BELLUSTAR TOKYO, A Pan Pacific Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at BELLUSTAR TOKYO, A Pan Pacific Hotel?
Yes. Self-parking costs JPY 3600 per night. Parking spaces may be limited.
What are the check-in and check-out times at BELLUSTAR TOKYO, A Pan Pacific Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at BELLUSTAR TOKYO, A Pan Pacific Hotel and nearby?
BELLUSTAR TOKYO, A Pan Pacific Hotel has a spa and a fitness centre.
Are there restaurants at or near BELLUSTAR TOKYO, A Pan Pacific Hotel?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
What's the area around BELLUSTAR TOKYO, A Pan Pacific Hotel like?
BELLUSTAR TOKYO, A Pan Pacific Hotel is a short 6-minute walk from Shinjuku-nishiguchi Station and 15 minutes' walk from Tokyo Metropolitan Government Building.
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BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Nov 2024
The best hotel in Tokoyo!!!
Shandriel
Shandriel, 3-night trip
10/10 Exceptional
28 Nov 2024
This property was awesome, made us feel right at home. My partner and I were traveling from the states and from the first contact with the staff we felt extremely welcomed. I highly recommend this property, you won’t regret it!
Emerald
Emerald, 4-night trip
10/10 Exceptional
30 Oct 2024
Best hotel I’ve ever stayed at in my life. They thought of everything for the guest and they have the absolute best service I’ve ever had.
Justin
Justin, 1-night trip
10/10 Exceptional
20 Aug 2024
Location is Great
Good access to transportation
Excellent Staff
miguelangel
miguelangel, 5-night trip
10/10 Exceptional
11 Nov 2024
The concierge was fantastic.
Paul
Paul, 4-night trip
10/10 Exceptional
24 Oct 2024
Beautiful hotel and amazing staff that made my stay a memorable one even though we had some issues at first they were able to fix the error Expedia made.
Lesley
Lesley, 1-night trip
10/10 Exceptional
29 Oct 2024
Clean rooms, great view and friendly staff. Everything you would expect from a 5 star hotel. One point of criticism would be the quality of the in room dining.
Larry
Larry, 2-night trip
10/10 Exceptional
19 Jul 2024
Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Michael
Michael, 6-night trip
10/10 Exceptional
10 Jul 2024
Nice Hotel! Convenient transportation and meals. Hotel staff service is very good.
Wing Sze
Wing Sze, 4-night trip
10/10 Exceptional
6 Aug 2024
Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Shervin
Shervin, 4-night trip
10/10 Exceptional
1 Jun 2024
Great hotel in a great location. Helpful staff
Shaun
Shaun, 2-night trip
10/10 Exceptional
12 May 2024
Modern, luxurious and very close to Tokyo nightlife
Pavel
Pavel, 1-night trip
10/10 Exceptional
21 Jun 2024
Really clean and exceptional service. Location is perfect. Right at Shibuya but not where its crazy busy, so you don’t feel so frazzled after a long day of shopping!
Verified traveller
2-night trip
10/10 Exceptional
1 Jun 2024
Excellent hotel. True 5 star service and experience. Staff were always very professional and polite. Very good gym. Had a very comfortable stay. Well worth the price of admission.
Ali
Ali, 3-night trip
10/10 Exceptional
2 Jan 2024
The Best!
One of the top hotels I’ve stayed at. Amazing service and accommodations!
Jeffrey
Jeffrey, 4-night trip
10/10 Exceptional
5 Nov 2024
I rarely rave about hotels but the BELLUSTAR was very special. It’s a 5 star property but not at all fussy. Our stylish room was on the 42nd floor, with a great bathroom, very comfortable bed, nice sitting area and a spectacular view. The location is in the heart of Shinjuku with easy access to many sites and subway lines, but the noise and chaos can’t be felt or heard from the oasis of the hotel. Most impressive however was the unbelievable level of service. The concierge sent someone to the train station to purchase our bullet train tickets, and then wrote out detailed directions for what to do at the station. Can’t recommend the BELLUSTAR highly enough.
Nancy
Nancy, 4-night trip
10/10 Exceptional
22 Mar 2024
Best hotel in Japan
One of the best hotel I have stayed. Location is great , roomy and clean . Service is top top ! Have nothing bad to say .
Stacey
Stacey, 2-night trip
10/10 Exceptional
16 Oct 2023
Very nice view and help staff.
Hei Man
Hei Man, 2-night trip
10/10 Exceptional
24 Mar 2024
The staff are all exemplary in every way.
The room was astoundingly comfortable and worth every cent.
The breakfast was a delight every morning.
This shall be my go to hotel in Shinjuku from here on out.
Loxton James
Loxton James, 4-night trip
10/10 Exceptional
9 Nov 2024
The absolute best
I’ve stayed at hundreds of hotels in my lifetime, in many countries. This is my first ever review.
Bellustar is without a doubt the nicest hotel I have yet to stay at. Ever.
The view alone is worth the price of admission - the lowest hotel floor being 39.
The hotel is only one year old so everything is ultra modern. There are only about 90 rooms.
I give this hotel absolute top marks even though I did not even use the club lounge, the spa, the gym or the restaurants (book early). There is a cafe for guests only and the coffee is fantastic - special thanks to Costas for Tokyo information and advice.
All staff speak good to fluent English if that is a concern
Scott
Scott, 5-night trip
10/10 Exceptional
16 Mar 2024
We had an AMAZING stay here. The hotel is gorgeous, new, and well maintained. The staff were so accommodating, kind, welcoming and professional. The location is great, and is amazing if you are looking for an area where there is always something to do. We also had a view of Mt Fuji from our room!! Would definitely come back!
Drew
Drew, 3-night trip
10/10 Exceptional
17 Dec 2023
Service staffs are very good & helpful
kelvin
kelvin, 5-night trip
8/10 Very good
24 Sep 2024
I didn't like the noise, the police and ambulance siren, and the train track sound is very noticeable even on the 39th floor. I needed a noise cancelling headphone to be able to sleep.
Jun
Jun, 1-night trip
10/10 Exceptional
2 Jul 2024
We opted for two corner rooms to share between our family of four. Both were incredibly beautiful and luxuriously appointed with unparalleled views from 40 stories up over Shinjuku. The area is known for its nightlife but if you’re not looking for trouble it’s completely safe and there are tons of restaurant and bar options for every budget around.
An incredible hotel in the middle of probably our favorite city. Definitely looking forward to the next chance to come back!