The Hux Hotel, near Kensington Palace and Gardens, offers an upscale retreat with a free breakfast buffet and vibrant nightlife. Enjoy the casino or dance the night away at the nightclub. With in-room WiFi, a coffee shop on site, express check-in services are available to ensure convenience.
Kensington (Olympia) Underground Station - 24 min walk
High Street Kensington Station - 5 min walk
Queensway Underground Station - 14 min walk
Gloucester Road Underground Station - 14 min walk
Restaurants
Bertie's Bar - 2 min walk
Joe & the Juice - 2 min walk
Flat Iron - 2 min walk
Zaika - 1 min walk
Min Jiang - 1 min walk
About this property
The Hux Hotel
Placing you only steps from Kensington High Street, The Hux Hotel features a casino and a nightclub. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Also, Kensington Gardens and Kensington Palace are within a short 10-minute walk. The property is only a short walk to public transportation: High Street Kensington Station is 5 minutes and Queensway Underground Station is 14 minutes.
Languages
English, Italian
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Free buffet breakfast
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Casino
Spa services
Nightclub
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free rollaway/extra bed
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Fees & policies
Refundable deposits
Deposit: GBP 10.00 per stay
Policies
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and debit cards.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Kensington Gardens
Best Western Seraphine Gardens
Best Western Seraphine Gardens Hotel
Best Western Seraphine Hotel Kensington
Best Western Seraphine Kensington Gardens
Best Western Seraphine Kensington Gardens Hotel
Seraphine Gardens Kensington
Seraphine Kensington Gardens
Seraphine Kensington Gardens Hotel
Seraphine Kensington Hotel
BEST WESTERN Seraphine Kensington Gardens Hotel London, England
BEST WESTERN Seraphine Kensington Gardens Hotel London England
The Hux Hotel Hotel
The Hux Hotel London
The Hux Hotel Hotel London
Frequently asked questions
Are pets allowed at The Hux Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Hux Hotel?
Sorry, there's no on-site parking at The Hux Hotel.
What are the check-in and check-out times at The Hux Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at The Hux Hotel?
Yes, there's a casino.
What is there to do at The Hux Hotel and nearby?
The Hux Hotel has a casino and a nightclub, as well as spa services.
What's the area around The Hux Hotel like?
The Hux Hotel is a short 5-minute walk from High Street Kensington Station and 10 minutes' walk from Royal Albert Hall.
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The Hux Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.4/10
Staff & service
6.8/10
Property conditions & facilities
Reviews
This review was submitted before 2018 and has not been verified.
2/10 Poor
24 Dec 2016
Don't stay here!
We didn't stay - there was a cockroach crawling across the bed when arrived! Chap on reception was very nice - no more to be said!
Ceri
This review was submitted before 2018 and has not been verified.
8/10 Very good
14 Dec 2016
Hôtel bien place et propre.
Chambre petite et salle de bain minuscule mais propre.
Hôtel bien situé à proximité du Royal Albert Hall et des transports en commun.
Petit déjeuner gratuit appréciable.
J'y retournerais volontiers
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
14 Dec 2016
Good location. Shame about the cockcroach!
Good location for shopping. Shame about the cockcroach in the bathroom, and this was after it had been fumigated!
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
13 Dec 2016
convenient but not comfortable.
Very difficult to find the hotel entrance, signage is poor. Rooms very small and access on stairs with cases very awkward. Requested gluten free bread at breakfast the night before but the morning staff new nothing about our request. not well managed as it appears to share the management team with a sister hotel that is a mile away.
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
5 Dec 2016
Nice hotel, comfortable rooms, great shower, good location, but breakfast was slightly disappointing.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
4 Dec 2016
Rent og udemærket hotel
Værelserne er nye, men meget små. De ligger ud til vejen, så der er lidt støj. Men ikke så man ikke kan sove. Flinke personer på hotellet. Tæt på restauranter og godt parker (Kensington gardens og hyde park) gå afstand til stoppe sted for Tour busser.
Jesper
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
1 Dec 2016
Clean Hotel
We stayed one night. The rooms were clean. The bathrooms were immaculate. The rooms were small but well worth the price.
Bob
This review was submitted before 2018 and has not been verified.
6/10 Good
28 Nov 2016
Fantastisk beliggenhed
Fantastisk beliggenhed og god service men meget lille og noget slidt værelse
Joanna
This review was submitted before 2018 and has not been verified.
2/10 Poor
28 Nov 2016
The hotel is in bad condition, was much better.
The hotel is in bad condition, was much better in 2015.
Tawfeq
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
28 Nov 2016
Decent Hotel Close To Attractions
Stayed here after a night at winter wonderland and oxford street, it is close to Hyde Park, Kensington, Buckingham Palace and so forth. The room size is the size of a typical bedroom so don't expect a giant amount of space since this is a hotel that has been converted from a multistory property I believe.
Overall is was decent for what we wanted was a one night stay, however if you got luggage and many bags this will likely be to small for you or family's of 2/3 sharing one room.
Tre
This review was submitted before 2018 and has not been verified.
6/10 Good
14 Nov 2016
Fairly acceptable hotel
Quite small hotel in a okay location to central London. Room and bed was small and not so comfortable for 2 adults. Nice shower but it randomly went scalding hot for brief moments. Rear facing room view was not attractive. Narrow stairs to the lobby with no elevator so it would be a problem with heavy luggage. Elevator to the rest of the floors is a little scary. It kept stopping while descending one time. Nice breakfast room with view over Kensington high street and the park. Overall I felt we could have had better value for the price - especially considering the time of year.
Timothy
This review was submitted before 2018 and has not been verified.
4/10 Fair
6 Nov 2016
It's tiny!
The rooms are tiny and the beds are only 4.5 foot wide. You wouldn't be able to even store two suitcases without tripping over them. I'm not kidding. There's no kitchen either so breakfast is cereal or toast only. If you need a cheap hotel in that location then it'll do for a night but don't use it as a base for a London city break.
Fozzilman
This review was submitted before 2018 and has not been verified.
2/10 Poor
4 Nov 2016
Overpriced, bad service
Asvertised 2pm check in was late, the room was not ready when I got there at 2.05 pm, so I had to wait at the reception. Grumpy guy checked me in finally after I yet again asked for my room, tired of waiting, after 30 mins.
No remote for the tv, had to ask at reception. Didnt get one before I went back for the 3rd time; was allowed to borrow one for the night.
Summary: terrible hotel, way overpriced!
Dont stay here.
Henriette
This review was submitted before 2018 and has not been verified.
4/10 Fair
3 Nov 2016
small room
very small room bed not overly comfortable
shower very small
no shower cap
continental breakfast good standard
no whiskey for dry ginger in bar had Gin and tonic reasonable price
Stephen
This review was submitted before 2018 and has not been verified.
8/10 Very good
22 Oct 2016
Muisc
Our room was a bit small and overlooking the high Street so was a bit noisy but overall it was with in easy walking to the Royal Albert Hall
Lesley
This review was submitted before 2018 and has not been verified.
2/10 Poor
5 Oct 2016
35 steep stairs to hell,don't go.
Very cramped,no double glazing so.like being on a motorway,noisy.shower boiling one minute,then freezing .Not. Up to best western standards. Not told disabled unfriendly so did not stay 2 nd night. Asked not too many stairs to room,please. NOT told 35 stairs,No lift into hotel.
Furious must be on details ,so had to find another hotel! Waiting for a refund from Experian!!
Use a crutch!!
This review was submitted before 2018 and has not been verified.
8/10 Very good
27 Sep 2016
God værdi for pengene.
Værelset var ikke ret stort og uden køleskab.
Morgenmaden indeholdt kun det basale, men man kunne blive mæt.
Perfekt beliggenhed både med hensyn til transport og afstand til centrum. Hyde Park er bogstavelig talt lige på den anden side af gaden.
Thue
This review was submitted before 2018 and has not been verified.
6/10 Good
26 Sep 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
24 Sep 2016
Location
The only benefit is it is across the street from Hyde Park and a short walk from Kensington Palace which was nice to see. Otherwise, I'd never stay there again. You have to walk up two flights of narrow dirty stairs with your luggage before you get to the reception desk. Then you can take a very slow elevator to your floor.
Verified traveller
This review was submitted before 2018 and has not been verified.
4/10 Fair
24 Sep 2016
Dårlig indretning af enkeltværelse
Meget lille værelse. Nødvendigt at kravle henover sengen for at komme til skrivebord og klædeskab.
Elevator starter fra 1. sal, så ikke brugervenlig får dårligt gående, eller for folk med tung bagage.
Den ene dag var den "nye" flaske med gratis vand åbnet og der var drukket af den!!!
Anmodede flere gange om en pose til vasketøj. Den kom aldrig.
Helge
This review was submitted before 2018 and has not been verified.
6/10 Good
22 Sep 2016
Bien situado,limpieza bien
La pega que pondría es que no hay ascensor hasta recepción..y las habitaciones un poco pequeñas,por lo demás la situación es muy buena y esta bastante limpio.
cris
This review was submitted before 2018 and has not been verified.
8/10 Very good
20 Sep 2016
Buena ubicación!
Lo mejor que tiene es la ubicación, muy cerca del Underground, y de Hyde Park. Transitado, seguro, muy bien.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
7 Sep 2016
pretty good for price
If you are looking for something affordable...this is the spot. Free fast wifi and conveniently near shops and restaurants.
Pros:
Location
Price
Free wifi and breakfast
Super nice and helpful staff
Cons:
Breakfast=toast/coffee/tea/condiments
No fridge or microwave in room (not in communal area either-have to ask staff to heat or cool something)
Go up stairs before seeing lift.
*lastly, rooms are nice and comfy but do not get a single room and expect it to be roomie..it is VERY small*
Bri
This review was submitted before 2018 and has not been verified.
2/10 Poor
7 Sep 2016
Good location bad room bad road noise so no sleep
Handy location, but the minuscule room i had was facing Kensington High street with faulty windows, so probably would have been better with a single bed in it and if the windows were fixed. The noise of the traffic on Kensington High Street was like sleeping on the Motorway all through the night and into the morning hours, so no sleep at all.
They had no other room as they were fully booked so I couldn't change rooms, and the receptionist looked at the faulty window but had no options for me.
I travel for work 200 days a year this is the worst I have experienced, its a shame I paid in advance as I certainly wouldn't have paid for the room if I hadn't
Would not use again
D
This review was submitted before 2018 and has not been verified.