The Hux Hotel

4.0 star property
London hotel with casino and bar/lounge, aimed at LGBTQ+ guests

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Photo gallery for The Hux Hotel

View from property
In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
In-room safe, desk, soundproofing, iron/ironing board
View from property
The Hux Hotel, near Kensington Palace and Gardens, offers an upscale retreat with a free breakfast buffet and vibrant nightlife. Enjoy the casino or dance the night away at the nightclub. With in-room WiFi, a coffee shop on site, express check-in services are available to ensure convenience.

Reviews

6.8 out of 10
Good

Popular amenities

  • Casino
  • Spa
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Nightclub
  • Bar/lounge
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Kensington High Street, 9, London, ENG, W8 5NP

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Kensington Gardens - 1 min walk - 0.1 km
  • Kensington Palace - 6 min walk - 0.5 km
  • Royal Albert Hall - 10 min walk - 0.9 km
  • Hyde Park - 12 min walk - 1.0 km

Getting around

  • Heathrow Airport (LHR) - 33 min drive
  • London (LCY-London City) - 55 min drive
  • London (LTN-Luton) - 74 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London (SEN-Southend) - 98 min drive
  • London (STN-Stansted) - 100 min drive
  • Kensington (Olympia) Station - 24 min walk
  • London Paddington Station - 24 min walk
  • Kensington (Olympia) Underground Station - 24 min walk
  • High Street Kensington Station - 5 min walk
  • Queensway Underground Station - 14 min walk
  • Gloucester Road Underground Station - 14 min walk

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Flat Iron - ‬2 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬1 min walk

About this property

The Hux Hotel

Placing you only steps from Kensington High Street, The Hux Hotel features a casino and a nightclub. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Also, Kensington Gardens and Kensington Palace are within a short 10-minute walk. The property is only a short walk to public transportation: High Street Kensington Station is 5 minutes and Queensway Underground Station is 14 minutes.

Languages

English, Italian
VISIBILITY

At a glance

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests who may encounter issues with stairs should contact this property in advance.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Casino
  • Spa services
  • Nightclub

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: GBP 10.00 per stay

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and debit cards.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Kensington Gardens
Best Western Seraphine Gardens
Best Western Seraphine Gardens Hotel
Best Western Seraphine Hotel Kensington
Best Western Seraphine Kensington Gardens
Best Western Seraphine Kensington Gardens Hotel
Seraphine Gardens Kensington
Seraphine Kensington Gardens
Seraphine Kensington Gardens Hotel
Seraphine Kensington Hotel
BEST WESTERN Seraphine Kensington Gardens Hotel London, England
BEST WESTERN Seraphine Kensington Gardens Hotel London England
The Hux Hotel Hotel
The Hux Hotel London
The Hux Hotel Hotel London

Frequently asked questions

Are pets allowed at The Hux Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Hux Hotel?

Sorry, there's no on-site parking at The Hux Hotel.

What are the check-in and check-out times at The Hux Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an on-site casino at The Hux Hotel?

Yes, there's a casino.

What is there to do at The Hux Hotel and nearby?

The Hux Hotel has a casino and a nightclub, as well as spa services.

What's the area around The Hux Hotel like?

The Hux Hotel is a short 5-minute walk from High Street Kensington Station and 10 minutes' walk from Royal Albert Hall.

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The Hux Hotel Reviews

Reviews

6.8

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Poor

Don't stay here!
We didn't stay - there was a cockroach crawling across the bed when arrived! Chap on reception was very nice - no more to be said!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hôtel bien place et propre.
Chambre petite et salle de bain minuscule mais propre. Hôtel bien situé à proximité du Royal Albert Hall et des transports en commun. Petit déjeuner gratuit appréciable. J'y retournerais volontiers
This review was submitted before 2018 and has not been verified.

6/10 Good

Good location. Shame about the cockcroach!
Good location for shopping. Shame about the cockcroach in the bathroom, and this was after it had been fumigated!
This review was submitted before 2018 and has not been verified.

2/10 Poor

convenient but not comfortable.
Very difficult to find the hotel entrance, signage is poor. Rooms very small and access on stairs with cases very awkward. Requested gluten free bread at breakfast the night before but the morning staff new nothing about our request. not well managed as it appears to share the management team with a sister hotel that is a mile away.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel, comfortable rooms, great shower, good location, but breakfast was slightly disappointing.
This review was submitted before 2018 and has not been verified.

6/10 Good

Rent og udemærket hotel
Værelserne er nye, men meget små. De ligger ud til vejen, så der er lidt støj. Men ikke så man ikke kan sove. Flinke personer på hotellet. Tæt på restauranter og godt parker (Kensington gardens og hyde park) gå afstand til stoppe sted for Tour busser.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Clean Hotel
We stayed one night. The rooms were clean. The bathrooms were immaculate. The rooms were small but well worth the price.
This review was submitted before 2018 and has not been verified.

6/10 Good

Fantastisk beliggenhed
Fantastisk beliggenhed og god service men meget lille og noget slidt værelse
This review was submitted before 2018 and has not been verified.

2/10 Poor

The hotel is in bad condition, was much better.
The hotel is in bad condition, was much better in 2015.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Decent Hotel Close To Attractions
Stayed here after a night at winter wonderland and oxford street, it is close to Hyde Park, Kensington, Buckingham Palace and so forth. The room size is the size of a typical bedroom so don't expect a giant amount of space since this is a hotel that has been converted from a multistory property I believe. Overall is was decent for what we wanted was a one night stay, however if you got luggage and many bags this will likely be to small for you or family's of 2/3 sharing one room.
This review was submitted before 2018 and has not been verified.

6/10 Good

Fairly acceptable hotel
Quite small hotel in a okay location to central London. Room and bed was small and not so comfortable for 2 adults. Nice shower but it randomly went scalding hot for brief moments. Rear facing room view was not attractive. Narrow stairs to the lobby with no elevator so it would be a problem with heavy luggage. Elevator to the rest of the floors is a little scary. It kept stopping while descending one time. Nice breakfast room with view over Kensington high street and the park. Overall I felt we could have had better value for the price - especially considering the time of year.
This review was submitted before 2018 and has not been verified.

4/10 Fair

It's tiny!
The rooms are tiny and the beds are only 4.5 foot wide. You wouldn't be able to even store two suitcases without tripping over them. I'm not kidding. There's no kitchen either so breakfast is cereal or toast only. If you need a cheap hotel in that location then it'll do for a night but don't use it as a base for a London city break.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Overpriced, bad service
Asvertised 2pm check in was late, the room was not ready when I got there at 2.05 pm, so I had to wait at the reception. Grumpy guy checked me in finally after I yet again asked for my room, tired of waiting, after 30 mins. No remote for the tv, had to ask at reception. Didnt get one before I went back for the 3rd time; was allowed to borrow one for the night. Summary: terrible hotel, way overpriced! Dont stay here.
This review was submitted before 2018 and has not been verified.

4/10 Fair

small room
very small room bed not overly comfortable shower very small no shower cap continental breakfast good standard no whiskey for dry ginger in bar had Gin and tonic reasonable price
This review was submitted before 2018 and has not been verified.

8/10 Very good

Muisc
Our room was a bit small and overlooking the high Street so was a bit noisy but overall it was with in easy walking to the Royal Albert Hall
This review was submitted before 2018 and has not been verified.

2/10 Poor

35 steep stairs to hell,don't go.
Very cramped,no double glazing so.like being on a motorway,noisy.shower boiling one minute,then freezing .Not. Up to best western standards. Not told disabled unfriendly so did not stay 2 nd night. Asked not too many stairs to room,please. NOT told 35 stairs,No lift into hotel. Furious must be on details ,so had to find another hotel! Waiting for a refund from Experian!!
This review was submitted before 2018 and has not been verified.

8/10 Very good

God værdi for pengene.
Værelset var ikke ret stort og uden køleskab. Morgenmaden indeholdt kun det basale, men man kunne blive mæt. Perfekt beliggenhed både med hensyn til transport og afstand til centrum. Hyde Park er bogstavelig talt lige på den anden side af gaden.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

2/10 Poor

Location
The only benefit is it is across the street from Hyde Park and a short walk from Kensington Palace which was nice to see. Otherwise, I'd never stay there again. You have to walk up two flights of narrow dirty stairs with your luggage before you get to the reception desk. Then you can take a very slow elevator to your floor.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Dårlig indretning af enkeltværelse
Meget lille værelse. Nødvendigt at kravle henover sengen for at komme til skrivebord og klædeskab. Elevator starter fra 1. sal, så ikke brugervenlig får dårligt gående, eller for folk med tung bagage. Den ene dag var den "nye" flaske med gratis vand åbnet og der var drukket af den!!! Anmodede flere gange om en pose til vasketøj. Den kom aldrig.
This review was submitted before 2018 and has not been verified.

6/10 Good

Bien situado,limpieza bien
La pega que pondría es que no hay ascensor hasta recepción..y las habitaciones un poco pequeñas,por lo demás la situación es muy buena y esta bastante limpio.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Buena ubicación!
Lo mejor que tiene es la ubicación, muy cerca del Underground, y de Hyde Park. Transitado, seguro, muy bien.
This review was submitted before 2018 and has not been verified.

6/10 Good

pretty good for price
If you are looking for something affordable...this is the spot. Free fast wifi and conveniently near shops and restaurants. Pros: Location Price Free wifi and breakfast Super nice and helpful staff Cons: Breakfast=toast/coffee/tea/condiments No fridge or microwave in room (not in communal area either-have to ask staff to heat or cool something) Go up stairs before seeing lift. *lastly, rooms are nice and comfy but do not get a single room and expect it to be roomie..it is VERY small*
This review was submitted before 2018 and has not been verified.

2/10 Poor

Good location bad room bad road noise so no sleep
Handy location, but the minuscule room i had was facing Kensington High street with faulty windows, so probably would have been better with a single bed in it and if the windows were fixed. The noise of the traffic on Kensington High Street was like sleeping on the Motorway all through the night and into the morning hours, so no sleep at all. They had no other room as they were fully booked so I couldn't change rooms, and the receptionist looked at the faulty window but had no options for me. I travel for work 200 days a year this is the worst I have experienced, its a shame I paid in advance as I certainly wouldn't have paid for the room if I hadn't Would not use again
This review was submitted before 2018 and has not been verified.

8/10 Very good