When you stay at Otter Hotel, you'll be a short five-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness centre for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Electric vehicle charging point
Non-smoking
Air conditioning
Main amenities (8)
Daily housekeeping
Restaurants
2 hot tubs
Fitness centre
24-hour front desk
Reception fireplace
Multilingual staff
Luggage storage
Feel at home (6)
Fridge
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Lift
The current price is Rp4.932.908
Rp4.932.908
Rp5.484.475 total
includes taxes & fees
28 May - 29 May
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Balcony
Air conditioning
Fridge
TV
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
27 sq m
Sleeps 2
1 King Bed
View all photos for Superior Room, 1 King Bed, Balcony, Mountain View
Superior Room, 1 King Bed, Balcony, Mountain View
Highlights
Balcony
Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
27 sq m
Mountain view
Sleeps 2
1 King Bed
View all photos for Hotel Room 2 Queen Beds
Hotel Room 2 Queen Beds
Highlights
Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Coffee/tea maker
26 sq m
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 2 Queen Beds
Superior Room, 2 Queen Beds
Highlights
Balcony
Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
25 sq m
Sleeps 4
2 Queen Beds
View all photos for Mountain View King Suite
Mountain View King Suite
Highlights
Balcony
Air conditioning
Fridge
TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
30 sq m
Mountain view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Superior Room, 2 Queen Beds, Mountain View
Banff National Park Information Centre - 18 min walk - 1.5 km
Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
Banff Centre for Arts and Creativity - 19 min walk - 1.7 km
Tunnel Mountain - 5 min drive - 2.5 km
Fairmont Banff Springs Bowling Centre - 8 min drive - 3.5 km
Getting around
Calgary International Airport (YYC) - 93 min drive
Banff Station - 20 min walk
Restaurants
A&W Restaurant - 2 min walk
Good Earth Coffeehouse - Banff - 18 min walk
Park Distillery - 19 min walk
Cedar House Investments Ltd - 18 min walk
Rose & Crown Restaurant & Pub - 20 min walk
About this property
Otter Hotel
When you stay at Otter Hotel, you'll be a short five-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness centre for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.
Languages
English, French
At a glance
DONE
Hotel size
174 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered on-site self-parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
What to do
Hiking/biking trails nearby
Mountain biking nearby
Ski area nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Fireplace in reception
Fitness centre
2 hot tubs
Accessibility
Lift
Lift door width (centimetres): 107
Room amenities
Be entertained
50-inch TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Good Folk – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per day
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff
Frequently asked questions
Are pets allowed at Otter Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Otter Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Otter Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Otter Hotel and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness centre.
Are there restaurants at or near Otter Hotel?
Yes, there's an on-site restaurant, Good Folk.
What's the area around Otter Hotel like?
Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Otter Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 May 2025
Loved the rooftop pool, super comfy beds & delicious coffee/tea menu! The restaurant’s eggs Benny was so good we had to repeat it!
the stay was fabulous, comfort & service was awsome
Verified traveller
1-night trip
10/10 Exceptional
29 Mar 2025
Great stay
Rooms were so comfortable, I loved the little touches, Rocky Mountain house soaps and lotion. Tea and coffee at the front desk was a fun experience and the hot tub is 100/100!!!
Sean
Sean, 2-night trip
10/10 Exceptional
12 May 2025
Overall was great , but at they allowed children after 9pm to be in the sauna and they were disturbing the vibe
kevin a
kevin a, 1-night trip
10/10 Exceptional
27 Feb 2025
Great new hotel in Banff!
Lovely room, excellent coffee, great restaurant on site.
Kaitlyn
Kaitlyn, 1-night trip
10/10 Exceptional
17 Feb 2025
Great staff, great restaurant, great hot pools!
Jeremiah
Jeremiah, 1-night trip
6/10 Good
10 May 2025
Hotel is great but staff's demeanor wasn't very warm.
Maria Lucia
Maria Lucia, 1-night trip
10/10 Exceptional
22 Jan 2025
Great stay
Sara
Sara, 3-night trip
10/10 Exceptional
1 Apr 2025
Amazing Time!
Front desk staff was very friendly!! Outdoor hot tub and fire tables were amazing!
Verified traveller
1-night trip
8/10 Very good
25 Feb 2025
Great stay
Great stay with excellent views. Service was good and room was comfortable and quiet. Overall, we would stay here again.
Mathew
Mathew, 2-night trip
10/10 Exceptional
19 Feb 2025
Great service and new hotel in a great location
Verified traveller
2-night trip
8/10 Very good
10 Feb 2025
Clean and cosy hotel with easy access to downtown
Nikki
Nikki, 1-night trip
8/10 Very good
16 Jan 2025
It was great stay and beautiful view
emily
emily, 2-night trip
10/10 Exceptional
17 Feb 2025
We loved our stay here! Can’t wait until the hot pools are open.
Grace
Grace, 1-night trip
10/10 Exceptional
28 Feb 2025
Great stay, will be back.
Fantastic stay at this new hotel, would come back again. Looking forward to the hot pools and patio space being open next time.
Andrew
Andrew, 2-night trip
10/10 Exceptional
15 Feb 2025
Amazing new hotel impressed by their restaurant.
Iurie
Iurie, 2-night trip
10/10 Exceptional
17 Feb 2025
Good stay!
Great stay room was clean and nice and staff was very kind and helpful overall a great night!
Samuel
Samuel, 1-night trip
10/10 Exceptional
16 Feb 2025
Hotel was clean and well maintained. Staff was excellent.
Jonathan
Jonathan, 3-night trip
10/10 Exceptional
8 Feb 2025
One of the best hotel ever amazing staff, great amenities, delicious restaurants…treated me and my crew with respect and were always happy to help
Manasseh
Manasseh, 4-night trip
10/10 Exceptional
6 Mar 2025
A great addition to Banff!
I had a wonderful stay at the Otter! Rooms were modern and comfortable, and I enjoyed the selection of coffee and tea they offered to make in the room. The staff were incredibly friendly, and made this solo traveler feel less lonely.
Victoria
Victoria, 2-night trip
10/10 Exceptional
20 Jan 2025
We had a great stay, the room was clean, staff were friendly and helpful, overall made for a very enjoyable experience
Clyde
10/10 Exceptional
17 Feb 2025
Rooms were clean and well appointmented. Can't wait for the hot tubs to be open!