The Gray Aparthotel puts you just a 5-minute drive from Avondale Shopping Centre and National Botanic Gardens. For a bite to eat, guests can check out Grayze Restaurant, which serves breakfast, lunch, and dinner. Apartments feature conveniences like kitchens, along with balconies or patios and Smart TVs.
The Gray Aparthotel puts you just a 5-minute drive from Avondale Shopping Centre and National Botanic Gardens. For a bite to eat, guests can check out Grayze Restaurant, which serves breakfast, lunch, and dinner. Apartments feature conveniences like kitchens, along with balconies or patios and Smart TVs.
At a glance
DONE
Property size
40 apartments
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 2 and younger eat free breakfast
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Internet
Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Car not required
Restaurants on site
Grayze Restaurant
Kitchen
Refrigerator (mini)
Stovetop
Microwave
Oven
Cookware/dishes/utensils
Kitchen island
Free tea bags/instant coffee
Paper towels
Electric kettle
Dining
Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 15 for adults and USD 15 for children
1 restaurant
Bedrooms
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Shower
Soap
Shampoo
Towels provided
Toilet paper
Free toiletries
Living spaces
Sitting area
Entertainment
43-inch Smart TV with satellite service
Netflix
Streaming services
Outdoor areas
Balcony or patio
Laundry
Dry cleaning/laundry service
Near laundromat
Work spaces
1 meeting room
Laptop workspace
Desk chair
Coworking space
Comfort
Air conditioning
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
12 stairs to reach property
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Concierge services
Daily housekeeping
Safe
Iron/ironing board
Luggage storage
Free bottled water
Restaurant dining guide
Local meal delivery service
24-hour front desk
Location highlights
In the business district
In the shopping district
Near a health or beauty spa
Near outlet shopping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Outdoor lighting
General
40 rooms
4 floors
Built in 2024
Special features
Dining
Grayze Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
Children & extra beds
Airport shuttle service for children costs USD 40 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
The Gray Apartments Harare
The Gray Apartments Apartment
The Gray Apartments Apartment Harare
Frequently asked questions
Are pets allowed at The Gray Aparthotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Gray Aparthotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Gray Aparthotel?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at The Gray Aparthotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
What is there to do at The Gray Aparthotel and nearby?
Recommended spots to visit include Avondale Shopping Centre (13-min walk) and National Botanic Gardens (1.5 mi), along with Westgate Shopping Center (5.1 mi) and U.S. Embassy in Zimbabwe (5.2 mi).
Are there restaurants at or near The Gray Aparthotel?
Yes, there's an onsite restaurant, Grayze Restaurant.
Does The Gray Aparthotel have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a blender, a toaster, and cookware.
Does The Gray Aparthotel have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around The Gray Aparthotel like?
The Gray Aparthotel is a short 13-minute walk from Avondale Shopping Centre and 14 minutes' walk from Avondale Flea Market.
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Reviews
The Gray Aparthotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great, with fresh options and a convenient nuke option to keep food warm. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jan 3, 2026
Well locating
Great staff
Very comfortable rooms
Ralph
Ralph, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Great location.
Wonderful rooms
Helpful staff
Ralph
Ralph, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Spacious apartments and friendly staff
Maxmillion
Maxmillion, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
I enjoyed my stay at the Gray apartments. The apartments are very spacious and clean, and they include all the utilities you would need. The staff are very welcoming, I also liked the convenience of being able to communicate with the reception via WhatsApp instead of having to walk over.I liked having access to the coffee machine in the common room. Overall, a location I would recommend, the cost was also very reasonable.
Leah
Leah, 3-night trip
Verified
10/10 Exceptional
Dec 18, 2025
I enjoyed the fresh breakfast every morning. The apartments are well kept and loved every moment I spent there. Friendly staff 👌and i think I had the best view, I will definitely recommend and book again.
Martha
Martha, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2025
All of the above including the structure which has an immaculate setting.
Shakeel
Shakeel, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2025
The staff was so helpful and very friendly , loved the apartment clean and very modern loved the plants everywhere very spacious.
Yomara
Yomara, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Pleasantly surprised by property, beautiful landscaping is breathtaking when you walk in. Breakfast in the morning is great. But probably better if they found a way to keep it warm. There is a microwave to you can nuke it if you need to. Staff was helpful and very responsive to requests. Great stay. We extended and it wasn’t any trouble .
monalisa
monalisa, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
My stay was truly pleasant and comfortable. The property is conveniently located within walking distance of Bon Marche and Pick n Pay grocery stores, with a lovely coffee shop just around the corner. I particularly enjoyed my morning walks up Mount Road — the 1.5 km stretch and back made for a refreshing start to each day. The staff were consistently welcoming, helpful, and accommodating, which made the experience even more enjoyable. I look forward to staying here again on my next visit to Harare — hopefully with a little returning guest’s concession!
Cyrus
Cyrus, 3-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Quiet, clean and efficient. Super friendly team.
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2025
Stayed for 1 night on route to Bvumba. The staff were friendly, check in was great. The apartment was fantastic, clean, modern and tastefully furnished with air conditioning. Breakfast next morning was also great. Would recommend it to friends and family or anyone looking to stopover in Harare.
Rita
Rita, 1-night trip
Verified
10/10 Exceptional
Apr 24, 2025
Great place to stay
Rita
Rita, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2025
I had an amazing stay. Will be back
Emely
Emely, 1-night trip
Verified
8/10 Very good
Oct 7, 2025
the breakfast was okay
Peter
Peter, 4-night trip
Verified
10/10 Exceptional
Aug 25, 2025
One of the few good places in Harare
Nancy
Nancy, 2-night trip
Verified
10/10 Exceptional
Mar 9, 2025
The property is very clean modern and well situated close to Avondale Mall.
Paul
Paul, 1-night trip
Verified
2/10 Poor
Nov 4, 2025
The worst hotel stay ever.The so called manager is very unprofessional, no manners towards guest including the lady chef in ther kitchen.
I happened to have extra guest the night l booked something that can happen when you have family and that same first night l read the rules of their premise again as a responsible guest l was ready to pay for my extra guest to my surprise the following morning it turned out to be a nightmare.Rude, harassment even from the kitchen staff , directed to my extra guest.Instead of having buffet breafast they were served which l don't derstand or they do not know the meaning of buffet.
The manager showed hate towards my booking which l did with Expedia ,the agent they have agreement with.
The girl at the reception mentioned that l booked with expedia and there are discounts it was better if l had booked with them direct.And l questioned why they are partners with expedia, them getting less through expedia was not my problem.Why do they list their property with expedia when all they worry about is money.
The manager is horrible, he came first thing in the morning with red eyes as if l had commited a crime.l felt insulted and embarassed worst my family being humiliated by the lady chef who went on to gossip and whisper with some of the staff members as if we were crazy.Imagine being treated like sh*t in your own country unbelievable.Gossiping in front of guest whilst eating , l was pissed off, l could not eat my breakfast.Do not book this hotel.