6/10 Bagus
3 Jan 2026
Pros: The staff were fantastic - the night security guard helped us find a taxi driver when we didn’t receive a response from the front desk, the restaurant was delicious, the balcony and views were beautiful, the room was clean upon arrival and the AC worked well
Cons: The location is right by the highway and the walls are paper thin so any noise permeates the whole building. We heard every phone call, conversation, text notification, dog, horn, or other noise at all hours. No one was particularly loud either; there is simply no noise insulation. The plumbing is very unreliable; multiple toilet clogs with only liquid in the bowl and the shower water was lukewarm at its best. No towel refreshes, we ran out of toilet paper, no covers aside from a top sheet and small blanket at the foot of the bed. I acknowledge that we were here during NYE and was warned that the reception would be closed, but was also given a WhatsApp number to contact if we needed anything. I received no response to the messages I sent to that number or to Hotels.com messages. We would stay again if it was the last option available, but wouldn’t otherwise.
Christine
Christine, perjalanan 3 malam
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