Nice space, convenient location to great food options, walkable for our active family to theater, Millenium Park, and the Michigan Ave fun. Valet was helpful, but behind so was a bit of a challenge at check in as we were running late due to an accident on the way in but check in was helpful. However, when asking for the car, we were told to just call 30min ahead, but after 30 min we checked and apparently the car was not actually called for until we presented in lobby. No adjustment was made despite this misinformation causing us to be late for a birthday celebration, so just know to double-check, even being told and all would have been good.