Crowne Plaza Hong Kong Kowloon East

I had booked a twin bed room for 3 adults - my wife, my son and me. However, the hotel refused to give extra cot without charge despite charging more than twin sharing. At check in they said twin bed not available so had to take a king bed. They also refused complimentary breakfast as they said not included while i had included it in my booking through Bookings.com. Place is good enough but service was not good.

The room is great and located next to the shopping center.

Good location to travel to other areas. Bed would have been fine for 1 person, but way too bouncy for 2. Bar too expensive for what it is. Reception staff helpful, but breakfast staff very surly. Breakfast was nice, good choice. Nice pool.

Excellent hotel in the TKO area...Had booked for family as a base camp during my daughter's HKUST admission and it proved to be a great choice. Less than 10 minutes by Uber/Red taxi to college. Many options for food, shopping and entertainment within same complex that houses MTR station, MTR Popcorn mall / cinemas. Lovely breakfast options. Responsive service at friend desk and room service.

Great service. Allowed us early checkin without any hassle. Great location within couple of minutes from MTR, Shopping and eateries. Very new and modern rooms. Quite spacious rooms and great rain shower in bathroom. Free 1st round of drinks and beer in the freezer which is a great gesture. Will definitely go back and stay here again!! 5 stars.