It was a good stay; however i’m a bit disappointed for 2 reasons:
1. I requested for late check-out and was willing to pay the extra fee a few months in advance, and they’re ok with it and told me I can just inform them again during check-in. But then when i checked in, they said late check-out is not possible because there’s already other reservation. I understand this but they should have informed me in advance because I’ve raised the request way way in advance.
2. In the end, we’re allowed to stay & check-out by 12pm (instead of normal 11am). However by 11am, they’ve turned off hot water, so I couldn’t shower in the room. Luckily, they still allow me to shower in their sauna room. Good gesture but why must turn off hot water at first place??