First of all, the room is really dark. Even though I turned on the light of the center, I couldn't notice that the light was turned on. Secondly, it was very noisy because of the wall of the room is very thin. I had to hear the whole sound of the water flow and people's talking. The staff was ok and they can speak English but they did't give me any kind of information about Tbilishi and other places, so you should figure out by yourself. The hotel is located in quiet area(but a little bit dark), and it was 7 min walk to Metro and it's good point. But when I checked out the hotel, they asked me to pay only GEL by credit card(the website clearly indicated that the hotel will pay me by US dollar!), so I had no chice to pay GEL by my credit card, and it calculated more money than my ential reservation. That's not much mony but I was very upset that they might deceive me. (I don't want to think like that....) I think the 'hotels.com' needs to corret this problem. Lastly, laundry fee is very very expensive! I wanted to do laundry after I check the price, but female staff already did and paid me 35 GEL (not many clothes). I was so freaked out but no chice to pay.