We stayed for one night in the penthouse. Communication ahead of our stay was very good with front of house staff, but once there, they didn’t want speak at all! No hello, good morning, goodbye….just heads down staring at their computer screens. The lobby and apartment was very tired and dated, but I will add that the room was very clean. Water pressure was non existent, the shower dribble was barely enough to get wet. Overall it wasn’t an awful experience, but I wouldn’t stay again.