Deluxe Seaview room has a sensational view - highly recommend getting a top-floor room but ask for room without the hotel sign impeding the view.
Nee, the lady on reception is lovely - very helpful and friendly. She really tried to accommodate me. I have to say however that if you are a vegetarian or vegan, you are in trouble. I had to move rooms to get one with a microwave as there is absolutely nothing to eat in the hotel, nor any neighboring restaurants. I did try on a couple of occasions to ask restaurant staff if I could order something from the menu, minus pork, chicken or seafood but there was a language problem. The pantry room was nice, but I had to sacrifice the view - which had been the reason for choosing the hotel in the first place. As I was there for 14 nights, this was quite a sacrifice. Why can't they put microwaves in all rooms? I never understand this. But at least I was able to go into Pattaya to a big supermarket and stock up with vegan burgers etc and cook in the room. Please note: no stovetop; only microwave.
Also, no double bed - both rooms only had twin beds pushed together. Not a problem if you have a double duvet but having TWO SINGLE DUVETS? This was really uncomfortable when I had company. They said all the lower floors had doubles. Why not the top one???
The shuttle service to Central Festival is terrific and the 2 drivers I had were really good guys. The second one spoke great English and was exceptionally friendly and helpful. Thank you!!!!