Mercure Hangzhou Qianjiang

Property class: 4
Art Deco hotel in Hangzhou with restaurant and bar/lounge

Choose dates to view prices

Mercure Hangzhou Qianjiang puts you a short five-minute drive from West Lake and Wushan Night Market. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Cui Yuan, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a garden. The property is only a short walk to public transportation: Citizen Center Metro Station is 7 minutes and Chengxing Road Station is 15 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser

For families (6)

  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
The current price is Rp972.972
Rp1.134.477 total
includes taxes & fees
7 Oct - 8 Oct

Why we love this property

Exceptional eats
This hotel boasts a restaurant serving international cuisine, a cafe, and a stylish bar. Guests can fuel up with a buffet breakfast to start the day.
Blissful sleep experience
Lavishly outfitted rooms with premium bedding ensure a dreamy night's sleep. Rainfall showers offer pure refreshment, and in-room minibars await guests.
Design and garden views
Explore the Art Deco architecture of this hotel in the city centre. A garden oasis beckons for peaceful moments away from urban bustle.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, River View

A modern hotel room with a large bed, a round rug, a small table, a TV, and a bathroom with a sink and toiletries.

Deluxe Room, 1 King Bed, River View

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

A modern hotel room with a large bed, a seating area with a chair and table, a bedside table with a lamp, and a view of the cityscape through large windows.

Deluxe Room, 2 Single Beds, River View

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

A modern bedroom with a large bed, bedside table, and a wall-mounted lamp.

Standard Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a round rug, a small table, a TV, and a bathroom with a sink and toiletries.

Superior Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a flat-screen TV, a desk, and a bathroom visible through a glass partition.

Superior Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a seating area, a nightstand, and a view of a cityscape.

Executive Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, bedside tables, a small round table with a vase, and a view of the city through sheer curtains.

Executive Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

A modern hotel room with a bed, bedside tables, a mirror, a desk, and a chair.

Superior Room, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

A modern bedroom with a large bed, a seating area, and a mirror.

Superior Room, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
8.8 out of 10, Excellent, 231 reviews
The price is Rp1.230.281
Rp1.434.507 total
includes taxes & fees
6 Oct - 7 Oct
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About the area

Map
52F Building 2, Fortune And Finance, Center, No37 Eastern Jiefang Road, Hangzhou, Zhejiang, 310020

What's nearby

  • Raffles City Hangzhou - 10 min walk - 0.9 km
  • Hangzhou City Planning Exhibition Hall - 10 min walk - 0.9 km
  • Hangzhou Grand Theatre - 13 min walk - 1.1 km
  • MIXC Mall - 20 min walk - 1.7 km
  • West Lake - 5 min drive - 5.5 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive
  • Hangzhou Station - 8 min drive
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou East Railway Station - 15 min drive
  • Citizen Center Metro Station - 7 min walk
  • Chengxing Road Station - 15 min walk
  • Jiangjin Road Station - 16 min walk

Restaurants

  • ‪江澜楼阁大酒店 - ‬2 min walk
  • ‪老头儿油爆虾 - ‬4 min walk
  • ‪Club InterContinental - ‬5 min walk
  • ‪星巴克（杭州滨江城市之星店） - ‬11 min walk
  • ‪Fresh - ‬6 min walk

About this property

Mercure Hangzhou Qianjiang

  • Mercure Hangzhou Qianjiang puts you a short five-minute drive from West Lake and Wushan Night Market. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Cui Yuan, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a garden. The property is only a short walk to public transportation: Citizen Center Metro Station is 7 minutes and Chengxing Road Station is 15 minutes.

At a glance

Hotel size

    • 162 rooms
    • Arranged over 52 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Water dispenser

Travelling with children

  • Toys
  • Children's books

What to do

  • Access to nearby indoor pool

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • Shopping centre on-site
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Cui Yuan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: China Green Hotel. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 69 for adults and CNY 69 for children
  • Laundry facilities are available for an extra charge of CNY 200 per stay
  • There is a service fee of CNY 200 per stay

Pets

  • Service animals exempt from fees

Parking

  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Mercure Hangzhou Qianjiang Hotel
Mercure Qianjiang Hotel
Mercure Qianjiang
Mercure Hangzhou Qianjiang Hotel
Mercure Hangzhou Qianjiang Hangzhou
Mercure Hangzhou Qianjiang Hotel Hangzhou

Frequently asked questions

Does Mercure Hangzhou Qianjiang offer free cancellation for a full refund?

Yes, Mercure Hangzhou Qianjiang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hangzhou Qianjiang?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Hangzhou Qianjiang?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Mercure Hangzhou Qianjiang?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Mercure Hangzhou Qianjiang and nearby?

Mercure Hangzhou Qianjiang has a 24-hour fitness centre and a garden, as well as access to a nearby indoor pool.

Are there restaurants at or near Mercure Hangzhou Qianjiang?

Yes, Cui Yuan offers international cuisine.

What's the area around Mercure Hangzhou Qianjiang like?

Mercure Hangzhou Qianjiang is in Shangcheng, a short 7-minute walk from Citizen Center Metro Station and 18 minutes' walk from MIXC Mall.

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Reviews

Mercure Hangzhou Qianjiang Reviews

8.0

Very good

8.2

Cleanliness

8.4

Location

7.8

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great Hotel with the best view of the city.
Verified review

4/10 Fair

Awful customer service

I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose to pay a premium to stay in a Western (French) owned hotel with the expectation they speak English (or even French) Nobody speaks anything other than Chinese so everything is spoken into their phone to translate - which is effectively useless and incredibly aggravating. You can’t charge breakfast or drinks to your room; apparently the bar/restaurant is a different company so individual charges for every transaction required - I’m not sure why they require a credit card deposit as you can’t use it for anything?!? Really don’t understand as bar is in the hotel lobby. The rooms have unbelievably noising ventilation running all night keeping you awake. Trying to use the crazy light switches is “interesting” As for customer service, I’m afraid it was just terrible start to finish. Management need to take a serious look at themselves and how they encourage the team to interact with their guests.
Verified review

10/10 Exceptional

good stay, would go again

the stay was great. good location and very scenic view from the lobby. the hotel room is small but very nice and super affordable. the breakfast buffet was limited but still good enough; the price is a 1/4 of what i'm used to paying so i thought that was a deal.
Verified review

10/10 Exceptional

很好

出乎意料的好，风景特别赞，然后价格很便宜，超高性价比
Verified review

8/10 Very good

การเดินทางสะดวกอยู่ย่านธุรกิจ การเงิน แต่ถ้าเป็นนักท่องเที่ยว ไปทะเลสาบชีหูหรือที่อื่นๆ ถือว่าไกลนิดนึง เพราะถ้าจะไปสถานที่ท่องเที่ยวเหล่านั้น ต้องนั่งแท็กซี่ไป
Verified review

8/10 Very good

除了第一個晚上沒有空調，房間很悶以外，其他都好
Verified review

8/10 Very good

It was close to our convention venue (Intercontinental Hotel) and reasonably price. Good value for money. Staff were friendly.
Verified review

10/10 Exceptional

價格實惠，房間好服務也好

這次是用超優惠價格入住五星酒店，五十幾層的高度實在是前所未有的入住經驗，服務態度好，早餐也好吃，下次也會選擇入住
Verified review

4/10 Fair

The hotel stank of smoke. Even tho a newly built hotel the rooms looked tired and were not cleaned properly. Bathroom smelt of clorine. Possitive, staff were nice and very helpful with the lanague barrier.
Verified review

10/10 Exceptional

酒店非常近地鐵，往機場不用30分鐘
Verified review

10/10 Exceptional

乾淨清潔舒適

酒店位在辦公商圈，附近很多特色的辦公建築，還有個OUTLET，酒店大樓前面有麥當勞與便利商店，晚上不怕肚子餓沒東西吃；酒店大廳在辦公大樓52層，辦理入住與退房都很快速，辦公大樓店電梯不能直接到酒店各層，必須轉換電梯，還算安全；房間不大，但是乾淨清潔，睡床也舒服，電視頻道很多，還看了免費的電影節目，插座上有USB充電孔，可以看出酒店在小細節處的用心
Verified review

6/10 Good

Did not meet my expectations

Actually, I was quite disappointed with the lack of English of some of the staff, as well as the cleanliness in the room. The shower glass was definitely not cleaned for a while and there was fluff in the room on the floor. The hotel has a wonderful view and nice facilities but lacks the basics to be a good quality hotel. As it is quite a new hotel, hopefully things will improve.
Verified review

10/10 Exceptional

Fabulous Views

Stay here for no other reason than the views. Simple accommodations, simple breakfast buffet. Staff are friendly and trying. Have no idea why housekeeping must run vacuum in lobby at 730am everyday. Very Loud machine.
Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

4/10 Fair

Verified review

2/10 Poor

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

8/10 Very good

good