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El Cielo Resort

5.0 star property
Luxury hotel in Valle de Guadalupe with 2 restaurants and winery

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Photo gallery for El Cielo Resort

Outdoor pool
Interior
Exterior
View from room
Exterior
Overlooking the serene lake, El Cielo Resort combines luxurious amenities and stunning natural beauty. Savor a glass of local wine in the tasting room or enjoy a meal at one of two on-site restaurants serving Fusion cuisine. With an attached winery, seasonal outdoor pool, bike rentals and high-speed WiFi your stay is sure to be unforgettable.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Airport transfer
  • Pet-friendly
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Winery
  • 2 restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour room service
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Full-sized fridge/freezer
  • Separate bedroom
  • Living room
  • Television
  • Garden
The current price is Rp3.845.677
Rp4.540.951 total
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 98 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 248 sq m
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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The price is Rp4.689.952
Rp6.003.139 total
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

What's nearby

  • Ejidal El Porvenir Park - 4 min drive
  • Las Nubes Wineries and Vineyards - 6 min drive
  • Adobe Guadalupe Vineyard - 7 min drive
  • Winery Vena Cava - 7 min drive
  • Monte Xanic Winery - 11 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Finca Altozano - ‬10 min drive
  • ‪D'Marco - ‬4 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive

About this property

El Cielo Resort

A great choice for a stay in Valle de Guadalupe, El Cielo Resort features a winery where you can enjoy a glass of local wine. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Latitud 32, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre, a terrace and a garden. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 95 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 3:00 PM - midnight
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 8 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
    • Free off-site parking within 328 ft
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Private winery tours
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • 2 meeting rooms
  • Conference space (1722 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Romance packages

Facilities

  • 33 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Vineyard
  • Winery on-site
  • Wine-tasting room
  • Reception hall

Room amenities

Be entertained

  • IPod docking station
  • 50-inch flat-screen TV

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio
  • Garden
  • Separate living room

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Full-sized fridge/freezer

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Latitud 32 – This fine-dining restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
Polaris – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 12 per accommodation, per night
  • Resort fee inclusions:
    • Concierge service
    • Fitness centre access
    • Housekeeping
    • In-room coffee
    • Internet access (may be limited)
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 40 for adults and USD 10 to 20 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities or services will be unavailable from November 26 2024 to April 15 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • The seasonal pool is open from March to October

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Does El Cielo Resort offer free cancellation for a full refund?

Yes, El Cielo Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Cielo Resort?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM. The swimming pool will be unavailable from November 26 2024 to April 15 2025 (dates subject to change).

Are pets allowed at El Cielo Resort?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of USD 75 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at El Cielo Resort?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by El Cielo Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at El Cielo Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at El Cielo Resort and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a winery and a seasonal outdoor pool. El Cielo Resort also has a fitness centre and a picnic area, as well as a garden.

Are there restaurants at or near El Cielo Resort?

Yes, there are 2 on-site restaurants, featuring Fusion cuisine.

Does El Cielo Resort have any outdoor private spaces?

Yes, every room features a balcony or patio and a garden.

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El Cielo Resort Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Property and staff were absolutely amazing!! I will definitely be returning to this property for future stays when in the area.
Daniel, 2-night trip

10/10 Exceptional

Great Service
The front desk team was amazing! We went for our anniversary, and they gave us a free upgrade and helped us get a reservation at Lunario. It was such a great experience!
Mariajose, 2-night trip

10/10 Exceptional

Amazing staff, reception, service & location.
Dustyn, 2-night trip

10/10 Exceptional

It was great and relaxing stay
Maria, 3-night trip

10/10 Exceptional

Very quite and good access, great view of walking ways
Sang Min, 2-night trip

10/10 Exceptional

Beautiful villas
Alvaro, 3-night trip

10/10 Exceptional

Beautiful place to go.
Guadalupe, 1-night trip

10/10 Exceptional

Best accommodation in Valle de Guadalupe
NORMA, 1-night trip

10/10 Exceptional

I loved the hotel but it will be better if they pave the inside streets and the road to the outside gate.
Gerald, 2-night trip

10/10 Exceptional

Awesome place, does show a bit of wear and tear, but overall very comfortable, quiet and with amazing service.
Jorge, 2-night trip

10/10 Exceptional

Beautiful property, very welcoming staff and great dining options
Jose, 2-night trip

10/10 Exceptional

Very good service love everything about it.
Jane, 2-night trip

10/10 Exceptional

The staff was hospitable and the scenery was beautiful.
Maria, 2-night trip

10/10 Exceptional

Our stay at cielo was beyond amazing it was our first time staying there and we’re not disappointed at all in the contrary we were wowed beyond expectation, we will definitely be staying there again and we are recommending this hotel to friends and family!
Lillian, 1-night trip

10/10 Exceptional

The property is beautiful and the staff is very attentive.
Marisol, 1-night trip

8/10 Very good

Pool
Amazing! Very accommodating. Kind staff. Only complaint is no pool service for drinks, food, etc
Raina, 3-night trip

10/10 Exceptional

Very nice and beautiful place
Marisela, 1-night trip

10/10 Exceptional

Beautiful resort located very centrally in the valle.
PATRICK, 2-night trip

10/10 Exceptional

A restful, beautiful oasis with impeccable service.
Wendy, 2-night trip

10/10 Exceptional

Very friendly staff. The property is beautiful and super clean.
gabriela, 2-night trip

10/10 Exceptional

Beautiful amazing relaxing little getaway. Will recommend and be back!
Anais, 2-night trip

10/10 Exceptional

Good
Alfredo, 1-night trip

10/10 Exceptional

One of the nicest resorts I’ve ever stayed in. The villas are beautiful, the staff strives to go above and beyond in every interaction. The restaurant is excellent, and the views are incredible! If you’re staying in Valle de Guadalupe, you should be at El Cielo!
Jason, 2-night trip

10/10 Exceptional

Hotel Staff was amazing!
Sabian, 2-night trip

10/10 Exceptional

Great! Beautiful place!
Juan C., 2-night trip