6/10 Bagus
4 Agu 2025
Unusual stay
Our initial 1 day stay was good. When we returned not so much. We waited to get our room, was informed someone will contact us via text as to when the room would be ready. We waited over 90 minutes with no contact. Went back to front desk was told your room has been ready. 2nd day went on tour of Miami 5 hours came back to room no room service, door for room make up still present. Had to leave for another hour to get our room cleaned. Toilet issue wouldn’t completely flush. Contacted front desk no plumber on site had to contact one waited 90 minutes for a simple toilet snaking. 3rd day went to get food outside inside restaurant was closed. Person serving food was cleaning/ trash then brought food over without taking glove off or washing hands. Went to gift shop inquiring about prices on merchandise not shown. Sales lady instructed us to go down the street to the gas station or cvs if we wanted to purchase. She was rude to say the least. Never had any issues with a Hilton chain. The last day was given a voucher for 45.00 to use.
India
India, perjalanan keluarga 1 malam
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