Jr. San Pablo de la Cruz, Tarapoto, San Martín, 22202
What's nearby
Plaza de Armas de Tarapoto - 3 min walk
Laguna Azul - 9 min walk
Lamas - 9 min walk
Takiwasi Center - 11 min walk
Tarapoto National University of San Martin - 4 min drive
Getting around
Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes) - 13 min drive
Airport shuttle (surcharge)
Restaurants
La Patarashca Restaurant - 1 min walk
Suchiche Café & Bar - 1 min walk
Rico's - 3 min walk
Stonewasi - 1 min walk
Exotic Chocolatier - 4 min walk
About this property
Palm Hotel
Located just 2.8 mi (4.5 km) from the airport, Palm Hotel offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a rooftop terrace, a snack bar/deli and a terrace.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 1:00 PM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
On-site carport
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Working away
Business centre
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Built in 2019
Safe-deposit box at front desk
Rooftop terrace
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Handrails in stairwells
Low-height worktop and sink
Low-height bed
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
43-inch Smart TV
Netflix
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Soundproofed rooms
Premium bedding
Memory-foam mattress
What to enjoy
Garden
Individually furnished and decorated
Separate sitting area
Heated floors
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of PEN 20 per vehicle (one-way. Maximum occupancy 3)
Late checkout can be arranged for an extra charge
Renovations and closures
This property is closed from 14 August 2024 to 18 April 2026 (dates subject to change).
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20604051950
Also known as
Palm Hotel Hotel
Palm Hotel Tarapoto
Palm Hotel Hotel Tarapoto
Frequently asked questions
Is Palm Hotel currently open?
This property is closed from 14 August 2024 to 18 April 2026 (dates subject to change).
Does Palm Hotel offer free cancellation for a full refund?
Yes, Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palm Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Palm Hotel?
Yes, an airport shuttle is available. The charge is PEN 20 per vehicle one-way.
What are the check-in and check-out times at Palm Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 1:00 PM. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
What is there to do at Palm Hotel and nearby?
Recommended spots to visit include Plaza de Armas de Tarapoto (3-min walk) and Laguna Azul (9-min walk), along with Lamas (9-min walk) and Chazuta (9-min walk).
Are there restaurants at or near Palm Hotel?
Yes, there's an on-site restaurant.
Does Palm Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Palm Hotel like?
Palm Hotel is in the heart of Tarapoto, a short 3-minute walk from Plaza de Armas de Tarapoto and 9 minutes' walk from Laguna Azul.
Palm Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
21 Oct 2022
Staff was not kind and wifi never works in any floor.
Paula
Paula, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Feb 2021
Pedro
Pedro, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Jan 2020
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
José Deison
José Deison, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Jan 2024
RAMON
RAMON, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2022
ramon
ramon, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2022
Me gustó la limpieza.
No me gustó:
-No hay servicio a la habitación.
-Aire Acondicionado, malogrado.
Roberto
Roberto, 4-night romance trip
Verified Orbitz guest review
10/10 Exceptional
29 Oct 2021
Melinda
Melinda, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Jul 2021
Pienso que el hotel debería de estar más atento a sus huéspedes