Palm Beach County Convention Center - 19 min walk - 1.7 km
Kravis Center For The Performing Arts - 3 min drive - 1.9 km
Port of Palm Beach - 10 min drive - 7.0 km
Getting around
West Palm Beach, FL (PBI-Palm Beach Intl.) - 14 min drive
Boca Raton, FL (BCT) - 29 min drive
Brightline West Palm Beach Station - 9 min walk
Mangonia Park Station - 12 min drive
West Palm Beach Station - 15 min walk
Restaurants
Elisabetta's Ristorante - 1 min walk
Rocco's Tacos & Tequila Bar - 2 min walk
Duffy's Sports Grill - 2 min walk
Lynora's - 2 min walk
Grease Burger Beer and Whiskey Bar - 3 min walk
About this property
The Ben West Palm, Autograph Collection
When you stay at The Ben West Palm, Autograph Collection, you'll be within a 10-minute drive of Port of Palm Beach and Clematis Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
208 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive smart lock details
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, up to 23 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 57 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
2 restaurants
2 bars/lounges
Poolside bar
Private dining
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Beach nearby
Working away
3 meeting rooms
Conference space (7791 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2020
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Library
Fireplace in reception
Communal living room
24-hour fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Hand-held shower heads
Closed-captioned TV
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Special features
Dining
Proper Grit – This bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Spruzzo – Overlooking the ocean and pool, this restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 20.00 to 40.00 for adults and USD 10.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 145 per accommodation, per stay
Parking
Valet parking costs USD 57 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach
Frequently asked questions
Does The Ben West Palm, Autograph Collection offer free cancellation for a full refund?
Yes, The Ben West Palm, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ben West Palm, Autograph Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Ben West Palm, Autograph Collection?
Yes, dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 145 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Ben West Palm, Autograph Collection?
Yes. Valet parking costs USD 57 per night. Electric car charging is available.
What are the check-in and check-out times at The Ben West Palm, Autograph Collection?
Check-in start time: 4:00 PM; check-in end time: 5:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at The Ben West Palm, Autograph Collection?
No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (15-min drive) are both nearby.
What is there to do at The Ben West Palm, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. The Ben West Palm, Autograph Collection also has a garden.
Are there restaurants at or near The Ben West Palm, Autograph Collection?
Yes, there are 2 on-site restaurants, featuring local and international cuisine and ocean views.
What's the area around The Ben West Palm, Autograph Collection like?
The Ben West Palm, Autograph Collection is a short 9-minute walk from Brightline West Palm Beach Station and 3 minutes' walk from Clematis Street. Travellers love the hotel's prime location.
The Ben West Palm, Autograph Collection Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
4/10 Fair
16 Dec 2024
brian
brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Scott
Scott, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Alfredo
Alfredo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Great luxury value
The Ben is a luxury hotel that is worth the little extra. Probably the best value in Palm Beach and downtown WPB. Very fun and walkable area.
Gilbert and Jane
Gilbert and Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Lawrence
Lawrence, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
Lorely
Lorely, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2024
Daniela
Daniela, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 Sep 2024
Everything
robert
robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2024
Eric
Eric, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
6 Sep 2024
We cut our 5 night trip short due to our room being infested with bugs on our linens, night stand and on our baby's bottle. We complained to the front desk and they were not of much help. They strung us along for 4 hours that a new upgraded room would be available. After those 4 hours we went to the front desk for them to tell us that they were sold out and they wouldn’t be able to offer us anything else. They never refunded us the night we stayed & we had to pack up with our 1 year old and find a new hotel. After talking with some of the staff they had mentioned that this was an ongoing problem in this hotel and that they have been having a-lot of complaints about the bugs in the rooms. I would never stay here in the future.
Manuel
Manuel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Great service
Roberto
Roberto, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
I can’t wait to come back. Ill be staying here everytime!
Bailie
Bailie, 9-night business trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Ingmar
Ingmar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Christa
Christa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Great decor and roof top pool/bar
Ronald
Ronald, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Teri
Teri, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Great
Roberto
Roberto, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2024
Only stayed there for the evening, so did not get to explore most of the amenities to the hotel but the design and the vibe of the hotel is sexy. Will definitely come back for a longer stay next time