Kigali Genocide Memorial Centre - 4 min drive - 2.5 km
Nyamirambo Stadium - 7 min drive - 6.0 km
Kigali Heights - 10 min drive - 5.8 km
Kigali Convention Centre - 10 min drive - 6.0 km
Getting around
Kigali (KGL-Kigali Intl.) - 26 min drive
Airport shuttle (surcharge)
Restaurants
Museum Cafe, Kigali Memorial - 4 min drive
Executive Lounge - 4 min drive
UMUT Cafe&Restaurant - 14 min walk
DownTown - 16 min walk
Makfast - 14 min walk
About this property
Sainte Famille Hotel
Sainte Famille Hotel puts you within a 10-minute drive of Kigali Convention Centre. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a children's pool and a snack bar/deli are other highlights.
Languages
English, French, Swahili
At a glance
Hotel size
67 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
ATM/banking
Garden
Terrace
Library
Fitness centre
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
Children & extra beds
Airport shuttle service for children costs USD 25
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
sainte famille hotel Hotel
sainte famille hotel Kigali
sainte famille hotel Hotel Kigali
Frequently asked questions
Does Sainte Famille Hotel offer free cancellation for a full refund?
Yes, Sainte Famille Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sainte Famille Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sainte Famille Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sainte Famille Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sainte Famille Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle.
What are the check-in and check-out times at Sainte Famille Hotel?
Check-in start time: 1:00 PM; check-in end time: 8:00 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is 10:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sainte Famille Hotel and nearby?
Sainte Famille Hotel has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Sainte Famille Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Sainte Famille Hotel like?
Sainte Famille Hotel is a short 11-minute walk from Union Trade Center and 18 minutes' walk from Ntarama Church.
Sainte Famille Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
13 Aug 2024
Tracy
Tracy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2023
patrick
patrick, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2023
Juri
Juri, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2023
Mark
Mark, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Jan 2023
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2022
This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Andrea
Verified Expedia guest review
8/10 Very good
2 Oct 2022
Rosa
Rosa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2022
It was an excellent hotel!
Daniel
Daniel, 2-night family trip
Verified CheapTickets guest review
10/10 Exceptional
7 Sep 2022
Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Lucas
Lucas, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2022
Simply Excellent
Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Verified traveller
6-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Feb 2022
Good service, friendly staff
Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Poul H.
Poul H., 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2021
Good and central
We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Poul H.
Poul H., 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Sep 2021
Very good hotel
I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Poul H.
Poul H., 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2021
Nice and friendly hotel, room spaceous and clean.
The hotel is good, everything new. Big beds. Everything clean. Staff very friendly.
It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
6 Jun 2021
Epaphrodite
Epaphrodite, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Apr 2021
I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Verified traveller
1-night trip with friends
Verified Expedia guest review
8/10 Very good
9 Dec 2020
Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
Aicha
Aicha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jan 2020
It was amazing,excellent service.
david
david, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Kigali
Personnel très gentil
Belle chambre piscine agréable.
Possibilité d'aller dans le centre à pied
Matelas un peu trop ferme
Mathieu
Mathieu, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 Jan 2024
Geen douche mogelijkheid
De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.