The woman at the counter checking us in had a terrible attitude. When we arrived there was a man at the counter and he was having issues with his card. The woman admonished him in a demeaning fashion stating she told him not to have the card any where near his cell phone, credit/debit cards, car keys as this would make it not work. A couple hours later, we had this issue and went in for a new card to be issued and she admonished us in the patronizing way. She stated she had been to Iceland and they had told her the same thing so it is all over the world that you cant put your card near these items or it wont work. I can assure you, from traveling many places in Canada, USA and Mexico that this is clearly not the case. Get the card machine fixed but in the meantime, be nicer about it! The woman who helped me with checking out was very pleasant.