The property is a beautiful facility. However, the rooms are individually owned and for my stay, I was moved three times for pest control. I was only given one key for me and my family. When the door closed with the key inside, I was forced to pay a locksmith to open the room. An additional key was not provided nor would the front desk open the unit. The staff that worked the facility was extremely nice, professional, and seemingly compassionate individuals. I believe it can be a much better facility if there were unified policies. My daughter loved the location, we made lifelong friends that permanently live there. There is everything you need in walking distance. We will stay there again, but this time with our eyes wide open!