Euskalduna Conference Centre and Concert Hall - 18 min walk
San Mames Stadium - 4 min drive
Getting around
Bilbao (BIO) - 13 min drive
Vitoria (VIT) - 42 min drive
Bilbao (YJI-Bilbao-Abando Train Station) - 6 min walk
Bilbao-Abando Station - 7 min walk
Bilbao Zabalburu Station - 12 min walk
Pio Baroja Tram Stop - 5 min walk
Abando Station - 5 min walk
Abando Tram Stop - 6 min walk
Restaurants
Café Iruña - 5 min walk
La Tasca de Isozaki - 5 min walk
Pershïc - 3 min walk
Txocook - 3 min walk
Bar Ledesma - 3 min walk
About this property
Mercure Bilbao Jardines De Albia
At Mercure Bilbao Jardines De Albia, you'll be a short five-minute drive from Guggenheim Museum Bilbao and San Mames Stadium. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Pio Baroja Tram Stop is 5 minutes and Abando Station is 5 minutes.
Languages
English, French, German, Spanish
At a glance
Hotel size
138 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Covered on-site self-parking (EUR 20 per day)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Terrace
Library
Television in common areas
24-hour fitness centre
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
40-inch LED TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jardines de Albia. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.
The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Parking
Covered self-parking costs EUR 20 per day
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao
Frequently asked questions
Does Mercure Bilbao Jardines De Albia offer free cancellation for a full refund?
Yes, Mercure Bilbao Jardines De Albia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bilbao Jardines De Albia?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Bilbao Jardines De Albia?
Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Mercure Bilbao Jardines De Albia?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon.
Is there an on-site casino at Mercure Bilbao Jardines De Albia?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (6-min walk) is nearby.
What is there to do at Mercure Bilbao Jardines De Albia and nearby?
Mercure Bilbao Jardines De Albia has a spa and a 24-hour fitness centre.
Are there restaurants at or near Mercure Bilbao Jardines De Albia?
Yes, there's an on-site restaurant.
What's the area around Mercure Bilbao Jardines De Albia like?
Mercure Bilbao Jardines De Albia is a short 5-minute walk from Pio Baroja Tram Stop and 11 minutes' walk from Guggenheim Museum Bilbao.
Mercure Bilbao Jardines De Albia Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Nov 2024
R
R, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Sep 2024
Lovely staff. Comfortable hotel but don’t expect to sleep between about 2.00 a.m. and 5.00 a.m. if you have a room facing the street below, where the nightclub crowd come out from Thursday to Saturday nights.
Philip Gerard
Philip Gerard, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Excellent location and great hotel! Rooms were big and customer service was fantastic. Would definitely stay again!
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Very friendly staff, great location, very clean and a fabulous breakfast.
Audrey
Audrey, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Susan
Susan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Superb room ready for us early and suited our needs for the duration of our stay. Nice breakfast too
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
This is my 1st pick of hotels in Bilbao. The breakfast is great
Larry
Larry, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Aug 2024
Good location
gordon
gordon, 2-night romance trip
Verified Expedia guest review
8/10 Very good
2 Aug 2024
The staff were very friendly and spoke good English.
Manjit
Manjit, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Kerry
Kerry, 3-night trip
Verified Expedia guest review
4/10 Fair
21 Jul 2024
First the bad, very loud street noise late at night from club goers outside of hotel. AC turns of late at night, you go to bed cold and wake up sweeting. We had 2 rooms and same issue. Rooms are confi, big bathroom. Parking is good as well. Plenty of dining options at walking distance.
Nilian
Nilian, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
The hotel was beautiful, location amazing, facilities second to none and breakfast was great
Frank
Frank, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2024
Tomas
Tomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Great location. Very helpful and friendly staff. Excellent breakfast. Only downside was that in order to use the pool / spa you needed to book.
Alicia
Alicia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Yasemin
Yasemin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2024
We enjoyed our stay in Bilbao and could discover the city by walking
Colette
Colette, 2-night trip
Verified Wotif guest review
10/10 Exceptional
12 Jul 2024
Elowisa
Elowisa, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 Jul 2024
Run down place. Not even close to the pictures.
The hotel is very rundown. Not even close to a 4 star hotel. Towels were old, tubs dirty. We complained and received absolutely no solution to our requests. Location is really good but definitely not worth over 200 euros per night.
Juan
Juan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2024
LISEL
LISEL, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jun 2024
Steve
Steve, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Wonderful
judith
judith, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2024
Excelente
Viviana
Viviana, 3-night trip
Verified Expedia guest review
8/10 Very good
20 Jun 2024
Good location and excellent breakfast. However, the mattress was sunken and too hard - I didn't sleep well. The bathroom needs a thorough scrub to remove the mould (no air extraction in bathroom???). And all the tiles should really be wiped down between guests - There was a hand print high up on the wall in the shower. It was there when we arrived and still there when we left.
Was not asked on check-out if we enjoyed our stay, so we didn't say.
It didn't quite feel like a 4 star hotel.
Paul
Paul, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
The location near the train station was excellent, as was the front desk service and breakfast.
Nathan
Nathan, 1-night family trip
Verified Expedia guest review
6/10 Good
18 Jun 2024
The staff were all very friendly but the person who checked us in gave us a room opposite an office building from where people were looking into our room all the time.With no net curtain, in order to preserve our privacy, we had to draw the curtains during the day when we were in .I find this unacceptable when I paid 4* price for this hotel .I expect Expedia to look into room 202 of the hotel and give me compensation in monetary terms .I am not happy with the room given to me and my wife .