If you’re looking to stay at a budget-friendly resort, Continental Tucancun is a great option for your wallet. The location is perfect—right across the street, there’s a shopping center with a supermarket, pharmacy, clothing stores, restaurants, and even a hospital.
The service at the resort was excellent, especially at the buffet, thanks to Miriam, Omar, and Jennifer, who were very kind and attentive. We also want to thank Noelia and Victor from the entertainment team for all the activities. Noelia, thank you so much for my braids—I loved them!
Thanks to all of you, our experience with the hotel staff was amazing. Unfortunately, not everything was perfect.
The food was not very good, especially at the buffet, where they serve the same things every day: pasta, mashed potatoes, chicken, and pork for both lunch and dinner. There is little variety and the food lacks flavor.
The resort has three additional restaurants, but they are only open for dinner and require a reservation. The problem is you need to wake up early in the morning to secure one. If you go around 8:30 or 9:00 a.m., there are usually no spots left.
We stayed for 11 days and were only able to get three reservations. Our goal in choosing a resort was to relax, not to stress about waking up early just to make a dinner reservation.