Chicago O'Hare International Airport (ORD) - 31 min drive
Chicago, IL (PWK-Chicago Executive) - 40 min drive
Chicago Union Station - 9 min walk
Millennium Station - 27 min walk
Chicago Halsted Station - 28 min walk
Ogilvie Transportation Center - 8 min walk
UIC-Halsted Station - 10 min walk
Clinton Station (Green Line) - 12 min walk
Restaurants
Parlor Pizza Bar - 5 min walk
Haymarket Pub & Brewery - 4 min walk
TBK Greektown (Taco Burrito King) - 5 min walk
Bandit - 6 min walk
Starbucks - 1 min walk
About this property
Crowne Plaza Chicago West Loop, an IHG Hotel
At Crowne Plaza Chicago West Loop, an IHG Hotel, you'll be a short five-minute drive from Millennium Park and Michigan Avenue. Guests can visit the fitness centre for a workout or grab a bite to eat at Rye Deli & Drink, which serves American cuisine. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location. The property is only a short walk to public transportation: Ogilvie Transportation Center is 8 minutes and UIC-Halsted Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
398 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 14 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (USD 54.00 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
24-hour business centre
Conference space
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 13
Assistive listening devices available
Magnifying mirror
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Housekeeping (once per stay)
In-room safe (laptop compatible)
Special features
Dining
Rye Deli & Drink – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR – This bar only serves dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 22.00 to 40.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Covered self-parking costs USD 54.00 per day with in/out privileges
Parking height restrictions apply
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 60661,Hotel License
Also known as
Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago
Frequently asked questions
Does Crowne Plaza Chicago West Loop, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Chicago West Loop, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Chicago West Loop, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 14 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Chicago West Loop, an IHG Hotel?
Yes. Self-parking costs USD 54.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza Chicago West Loop, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Chicago West Loop, an IHG Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min drive) is nearby.
What is there to do at Crowne Plaza Chicago West Loop, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Crowne Plaza Chicago West Loop, an IHG Hotel?
Yes, Rye Deli & Drink offers American cuisine.
Does Crowne Plaza Chicago West Loop, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crowne Plaza Chicago West Loop, an IHG Hotel like?
Crowne Plaza Chicago West Loop, an IHG Hotel is a short 8-minute walk from Ogilvie Transportation Center and 14 minutes' walk from Willis Tower. Travellers recommend the hotel for its walkable location.
Crowne Plaza Chicago West Loop, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Nov 2024
Rye.
The Honduran lady bartender at the Rye was Awesome. . Sorry didn’t get her name.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2024
The only reason I didn’t give perfect score was the room smelled like it had been closed up. Sprayed air freshener and turned on air conditioner. It was much better. Recommend onsite restaurant for sandwiches and breakfast bagels.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Beautiful hotel. Very quiet and staff were very helpful.
Julie
Julie, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Darren
Darren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Dmitriy
Dmitriy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Charles
Charles, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Kendra
Kendra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Dan
Dan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Luciana
Luciana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Gabriel
Gabriel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Dan
Dan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
Parking and breakfast were higher than expected, but it's Chicago. Ride share services were convenient and luckily the hotel was centrally located.
Nathan
Nathan, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
30 Sep 2024
Disappointed
The location of this hotel is great. The unfortunate circumstance is that the outside and location is very upcoming and clean as well as new but the rooms are very old. Bathroom had rust in various places that were very visible. One of the outlets didn't work in the sleep area. The fixtures of the bathroom and room were old. Looks like in the lobby, restaurant and main areas of the hotel were updated but the rooms weren't. For the nightly cost of the room I was expecting much better.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2024
Dan
Dan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Jenny
Jenny, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sep 2024
Staff was fast and responsive, the room was clean and comfortable, and the location was convenient to everything. Good price for what I got.
Allison
Allison, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
No complaints what so ever.
Terrii
Terrii, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
LOVE THIS PLACE!
This hotel was amazing and the location was incredible. Still in the middle of everything and in walking distance to shops and food. The service was awesome, shoutout to JC and other desk staff that were awesome and helpful. Food in the hotel was good but I am picky about certain food so I think hearing, "food could have been a bit better" from a mildly picky person isn't as beneficial. However, I will say that it was still good and the wait staff were incredible at the bar.
My room was incredible with a balcony and had good views. I would suggest darker towels for makeup removal but that is a suggestion. Don't want to keep wrecking towels!
All in all, this was a great place to stay and would stay here again!