In the heart of downtown Austin, citizenM Austin Downtown offers a stylish retreat with 2 bars and an on-site restaurant. Enjoy buffet breakfast, relax in the outdoor pool, or get work done at coworking spaces with high-speed WiFi.
University of Texas at Austin - 18 min walk - 1.6 km
Getting around
Austin-Bergstrom International Airport (AUS) - 19 min drive
Austin Station - 21 min walk
Downtown Station - 11 min walk
Plaza Saltillo Station - 23 min walk
Restaurants
Velvet Taco - 2 min walk
Perry's Steakhouse & Grille - Downtown Austin - 1 min walk
The Iron Bear - 2 min walk
1886 Cafe & Bakery - 4 min walk
Comedor - 2 min walk
About this property
citizenM Austin Downtown
CitizenM Austin Downtown puts you in a great location, within a short 10-minute walk of Sixth Street and Moody Theater. Guests can take a dip in the outdoor pool or grab a bite to eat at canteenM, which serves breakfast, lunch and dinner. Also, Austin Convention Center and Lady Bird Lake are within a 15-minute walk. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Downtown Station is 11 minutes away.
Languages
English
At a glance
DONE
Hotel size
344 rooms
Arranged over 17 floors
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Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
2 bars/lounges
Restaurant
Coffee/tea in a common area
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Co-working spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Television in common areas
Communal living room
Fitness centre
An outdoor pool
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – On-site bar. Open daily.
CloudM – On-site rooftop bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 21.00 per person
Late checkout can be arranged for an extra charge of USD 69 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:30 PM
Policies
Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin
Frequently asked questions
Does citizenM Austin Downtown offer free cancellation for a full refund?
Yes, citizenM Austin Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at citizenM Austin Downtown?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at citizenM Austin Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at citizenM Austin Downtown?
Sorry, there's no on-site parking at citizenM Austin Downtown.
What are the check-in and check-out times at citizenM Austin Downtown?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.
What is there to do at citizenM Austin Downtown and nearby?
CitizenM Austin Downtown has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near citizenM Austin Downtown?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Austin Downtown like?
CitizenM Austin Downtown is in Downtown Austin, a short 2-minute walk from Sixth Street and 15 minutes' walk from Austin Convention Center. Our travellers say that the local area is very central.
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citizenM Austin Downtown Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Parking
Location
Bed
Ambience
Shower
View
Technology
Bar
What guests liked
The property is located near numerous restaurants, bars, and shops, offering a variety of dining options. (8 reviews)
The rooftop pool and bar were fantastic, offering a great respite and a beautiful view. (12 reviews)
Breakfast was consistently described as delicious, tasty, and convenient with a great selection of options. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Best staff and hotel!
Tamra
3-night trip
10/10
Had a great time and it was good place to stay close to the bars and restaurants
Jackie
1-night trip
10/10
Stay was wonderful! Staff was friendly and rooms were so clean and comfy
Lauren
2-night trip
10/10
Amazing experience from beginning to end. The staff was helpful and friendly. Looking forward to returning.
Verified traveller
2-night trip
10/10
SUper cozy hotel in a great location. Perfect for solo travler
Faith
2-night trip
10/10
Very clean and modern
Derek
2-night trip
10/10
Clean, attentive staff and a quick walk from lots of downtown places to visit. Would stay again.
Verified traveller
1-night trip
10/10
We had a great time in Austin. The hotel had great cool unique and fun art. Cool vibes!
Tara
1-night trip
10/10
Great location, clean and modern amenities.
Thurein
3-night trip
10/10
I thoroughly enjoyed our visit to this hotel. I loved the stlye and ambiance. The whole staff was very friendly and helpful with everything. Everything was clean and comfy. The noise level for being downtown was minimal.
My husband enjoyed it. It was a little small for him but he still has nothing but compliments fir the hotel accomodations and staff.
Rae
3-night trip
10/10
This was probably the most unique hotel experience I ever had. The room a little on the small side but otherwise very comfortable and was plenty of room elsewhere to relax and take meetings.
Corby
1-night trip
10/10
Excellent location with close proximity to other hotel restaurants and bars. Close to the well-known 6th street downtown. Hotel was tech modern with self-check in/out process and managing room amenities with i-pad controller.
Pauline Chavez
2-night trip
6/10
Just not my cup of tea . Rooms are so small and sterile
Kathy
1-night trip
10/10
Great stay at a clean hotel with a great staff. The window in the room cant be beat
Ashley
3-night trip
10/10
The staffs are supportive and nice!
Ying-Tung
2-night trip
10/10
The rooms are very small but they do post picture of it so was honest. Rest of stay great
Holly
3-night trip
8/10
The food quality was extremely poor. No secondary sheet on the beef just a hot down comforter.
Samuel D
1-night trip
10/10
Nice place
Angela
1-night trip
10/10
It was very high tech
Verified traveller
1-night trip
10/10
Excellent vibe, friendly staff, early check in, comfortable bed, dark blinds, no fuss
Felix
1-night trip
8/10
Great hotel with nice social amenities including grab and go and a great bar. Parking and checkin were a cluster of confusion. Shelling my duffle all over city blocks was annoying. Should have valet or onsite parking.
Ashley
1-night trip
10/10
Great experience but could not get a printed receipt for our stay. They emailed it but I can’t open it. Annoying.
Ann
2-night trip
10/10
Great clean place, so close to everything
Brant
1-night trip
10/10
Really friendly staff, super happy with the cleanliness and the room itself. Really easy booking to manage through Expedia as well. 5/5 great experience, would definitely recommend staying here
Jack
2-night trip
10/10
My first vist. Booked last minute, had no idea what to expect. Seemed a little odd at first but there were extremely helpful, polite and friendly folks working there and were able to explain things.
The room was another surprise.
I loved it the end. Would recommend 10/10