142, carretera La Fortuna, Hotel Sueno Dorado, La Fortuna, Alajuela, 21007
What's nearby
Paradise Hot Springs - 2 min walk - 0.2 km
Kalambu Hot Springs - 3 min walk - 0.3 km
Baldi Hot Springs - 4 min walk - 0.4 km
Los Lagos Hot Springs - 7 min walk - 0.6 km
Ecotermales Fortuna - 10 min walk - 0.9 km
Getting around
La Fortuna (FON-Arenal) - 12 min drive
Airport shuttle (surcharge)
Restaurants
Virgita Ristorante - 5 min walk
Ginger Sushi - 11 min drive
La Saca Restaurant - 6 min drive
Restaurante Ti-Cain - 4 min drive
Red Frog Coffee Roaster - 3 min drive
About this property
Sueno Dorado Hot Springs Hotel
Sueno Dorado Hot Springs Hotel is just 4.4 mi (7.1 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body wraps or aromatherapy. Other highlights include 5 outdoor pools, a poolside bar and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
11 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 10:00 AM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 7 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets stay for free (dogs only, 1 total, up to 10 kg per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
Parking
Free secured on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–9:30 AM
Wireless Internet access (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Champagne service
Meal delivery service
Free bottled water
More
Housekeeping (on request)
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
There are indoor hot springs and 3 outdoor hot springs open between 10:00 AM and 9:00 PM. The temperature in the hot springs is set to 90°F.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 10 per night (rates may vary)
Airport shuttle service is offered for an extra charge of USD 160 per vehicle (one-way. Maximum occupancy 9)
Credit card charges are subject to an extra charge of 7 per cent
Children & extra beds
Airport shuttle service for children costs USD 160 (one-way)
Pets
Service animals exempt from fees
Pet deposit: USD 20 per stay
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
Property Registration Number 93065344
Also known as
Sueno Dorado Hot Springs
Sueno Dorado Hot Springs Hotel Hotel
Sueno Dorado Hot Springs Hotel La Fortuna
Sueno Dorado Hot Springs Hotel Hotel La Fortuna
Frequently asked questions
Does Sueno Dorado Hot Springs Hotel offer free cancellation for a full refund?
Yes, Sueno Dorado Hot Springs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sueno Dorado Hot Springs Hotel?
Yes, there are 5 outdoor pools.
Are pets allowed at Sueno Dorado Hot Springs Hotel?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 10 kg per pet. A deposit of USD 20 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Sueno Dorado Hot Springs Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sueno Dorado Hot Springs Hotel?
Yes, an airport shuttle is available. The charge is USD 160 per vehicle one-way.
What are the check-in and check-out times at Sueno Dorado Hot Springs Hotel?
Check-in start time: 10:00 AM; check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Sueno Dorado Hot Springs Hotel and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation on-site includes hot springs. Enjoy a swim in one of the 5 outdoor swimming pools or use the hotel's other amenities, which include spa services and a picnic area. Sueno Dorado Hot Springs Hotel also has a garden.
Are there restaurants at or near Sueno Dorado Hot Springs Hotel?
Yes, there's an on-site restaurant.
Does Sueno Dorado Hot Springs Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Sueno Dorado Hot Springs Hotel like?
Sueno Dorado Hot Springs Hotel is a short 7-minute walk from Los Lagos Hot Springs and 4 minutes' walk from Baldi Hot Springs.
Sueno Dorado Hot Springs Hotel Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.0/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Poor
26 Nov 2024
Marat
Marat, 4-night trip
Verified Hotels.com guest review
6/10 Good
18 Aug 2024
Clean place with nice view and swimming pool
Jose Alexandro
Jose Alexandro, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Netsai
Netsai, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Staying here was wonderful. The staff was accommodating to our delayed flight. Breakfast was great. The hot springs were great. We will be back!
Riann
Verified Expedia guest review
6/10 Good
2 May 2024
Reception was welcoming and friendly. I was allowed to borrow an umbrella walking in the rain while visiting a nearby hot springs. Breakfast was good, even though I missed one day due to leaving too early for a tour. My room was clean, but a bit worn and needs updating. I was unaware that I would be placed in a room (#3) next to an unoccupied one going through construction because the work went on until nearly 8 pm on the first evening I stayed. It was unpleasant, especially trying to rest after a long day out on tour. The shower did not have hot water at all, so both nights, I took cold showers. For this reason alone, I may not stay at this property again. If they update their rooms in the near future, I will
reconsider. I also requested that my room not be serviced until after check out, but noticed housekeeping entered, anyway. The room rates were reasonable, and the wildlife around property as well as the view of Arenal Volcano were wonderful. Those were the highlights of my stay as well as the friendliness of staff. I would have given a much lower rating on this property had I been completely unsatisfied.
Cindy
Cindy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Apr 2024
Perfecto!
Todo excelente, aocgedor y comida deliciosa.
Gabriel
Gabriel, 3-night family trip
Verified Hotels.com guest review
6/10 Good
21 Mar 2024
The staff was very friendly and the food was good. The hot springs and pool area were nice. The hotel rooms were very dated and our door frame was broke.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2024
Smaller budget friendly resort with hot springs
Very nice staff. Small grounds with great views of Volcano. Boutique size place, maybe only 10 rooms and nice but small pool deck and 4 hot springs. Great breakfast, very convenient in and out location with a car. Not a fancy big resort place but was absolutely fine and budget friendly, would recommend no problem. Other "grand" volcano hot spring resorts were actually sold out so I picked this one and was very happy, and was lower cost overall with a great breakfast and very friendly staff. No restaurant for evening meals FYI. Not that kind of resort place. I liked the larger hot spring by the bar with music playing and in the sun with a view of the volcano, I spent an afternoon hanging out there in the spring and talking to people, looking at the volcano and getting drinks from the bar.
Philip
Philip, 3-night trip
Verified Hotels.com guest review
6/10 Good
8 Feb 2024
I appreciated the owner's willingness to give a refund, they are very kind. The property is pretty dingy for this pricepoint. I had to sweep and clean when we arrived. There wasn't hardly any items needed to be able to cook in the kitchen.
Michelle
Michelle, 2-night trip
Verified Orbitz guest review
2/10 Poor
23 Jan 2024
Luis
Luis, 2-night trip
Verified Orbitz guest review
4/10 Fair
22 Jan 2024
Priscilla
Priscilla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jan 2024
Jeremy
Jeremy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2023
Great service!
David
David, 1-night trip
Verified Expedia guest review
2/10 Poor
28 Dec 2023
No hot water, no WIFI in the rooms, rude staff and they messed up our activity bookings. Every day breakfast was almost the same with long waiting despite telling them in advance of activity pickup times.
Staff is only there between 7am and 9 pm and the room and the hotel has no lockers. The pools close by 9 pm also.
Rooms were not sound proof, could hear everything from next room and repairs on the property started early in the morning with contractors talking loudly the whole time.
Divya
Divya, 5-night family trip
Verified Expedia guest review
2/10 Poor
22 Dec 2023
This property is not worth the money. It is as same as any motel service. No proper check in, no chafer service, rooms are dirty, breakfast served late, not a good breakfast.
Overall, I would not pay hefty amount that they are charging for, it is worthless.
Prathibha
Prathibha, 2-night trip
Verified Expedia guest review
2/10 Poor
15 Oct 2023
the worse hotel ever stay away
we booked the hotel for four days and left after the first night...this is the picture of false advertising ..the room is very dirty and old...the shower head it was electric with tapes all around shutting water all over ..the sheets was smelling very bad ...no internet whatsoever . the breakfast was a joke...they should be ashamed of calling that a hotel...you should look elsewhere ...terrible experience....
domingos
domingos, 4-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sep 2023
Frans
Frans, 1-night trip
Verified Expedia guest review
6/10 Good
27 Jul 2024
Guillermo
Guillermo, 2-night trip
Verified Hotels.com guest review
4/10 Fair
12 Dec 2023
Todo pésimo. La app indica el check in a las 10am y me dieron la habitación a las 3:00pm ( publicidad engañosa), las camas no tenían cobija, el día de hoy 2ue estaba hospedada las piscinas con agua termal estaban vacías. El desayuno una muy mala puntuación, y el trato no fue del todo gentil.
Karol
Karol, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Nov 2023
Muy bien
Instalaciones buenas, staff amable, solo como sugerencia, diría que ofrezcan más ropa de cama al ingresar, pues solo las sábanas podrían no ser suficientes a pesar del clima cálido, de lo demás, excelente!