The Mallard Hotel is a great choice for a stay in Copperhill. Guests looking to stay active can experience the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6:00 AM and 10:00 AM.
Languages
English, Filipino
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets stay for free (dogs only)
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Charcoal grills
What to do
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Services
Laundry facilities
Facilities
Picnic area
Television in common areas
Firepit
Outdoor entertainment area
Outdoor furniture
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Down duvet
Premium bedding
Memory-foam mattress
What to enjoy
Garden
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Mini fridge
Microwave
Kitchenette
More
Housekeeping (on request)
Connecting/adjoining rooms available
Mobile key entry
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill
Frequently asked questions
Does The Mallard Hotel offer free cancellation for a full refund?
Yes, The Mallard Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Mallard Hotel?
Yes, dogs stay free.
Is parking offered on site at The Mallard Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Mallard Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
What is there to do at The Mallard Hotel and nearby?
Have fun with nearby activities such as hiking and mountain biking. Additional recreation nearby includes hunting. The Mallard Hotel also has a picnic area.
Does The Mallard Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave and a coffee maker.
Does The Mallard Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around The Mallard Hotel like?
The Mallard Hotel is located a short 6-minute walk from East Polk Public Library.
The Mallard Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
1 Dec 2024
Carissa
Carissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Tricia
Tricia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
27 Oct 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Fall getaway!
Carl
Carl, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
10 Oct 2024
We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Charlotte
Charlotte, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Nice hotel for the price
My husband and I went for an anniversary.... For the price we paid, it was a very nice hotel. We were never.
Able to access the lobby.Arcode never worked.We had to leave a day early to get back to the kids because of the hurricane but overall it was a decent hotel
joshua
joshua, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Belinda
Belinda, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
8 Sep 2024
I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
PETER
PETER, 2-night romance trip
Verified Expedia guest review
2/10 Poor
1 Sep 2024
Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Lisa
Lisa, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 Aug 2024
Renee
Renee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2024
Surprising nice stay!
Very nice stay at the Mallard! It was a last minute pick because our Airbnb cabin wasn’t going to be ready due to no power. For the cost I was very pleased! The rooms had been updated and looked really cute but mostly the bed and pillows were amazing!! We had a great rest that night! What was different and strange is that there was not an employee on property…….. sign outside the office says check your email for room and key code! Weird! Our code work first try so we had to go back and get phone number to get new code and were helped quickly.
Sonja
Sonja, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2024
Loved the hotel! Everything was clean and so nice!
Joel
Joel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2024
Lonnita
Lonnita, 1-night trip
Verified Expedia guest review
6/10 Good
24 Jul 2024
Was basic lodging. No attendent, key less entry, nothing special.
shawn
shawn, 2-night trip
Verified Expedia guest review
6/10 Good
16 Jul 2024
decor was very pretty. Need better breakfast, and new washcloths, those there now are rough!
candace
candace, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 Jul 2024
Felton
Felton, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
Cute & clean. Definitely have their guests in mind. Right next door to a locals breakfast/lunch restaurant.
Traci
Traci, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
Was easy to get to McCaysville and Copperhill
Carol
Carol, 1-night trip
Verified Expedia guest review
2/10 Poor
3 Jun 2024
This is a motel, not a hotel. The rooms have been updated, but they used a very cheap contractor and it shows everywhere. There was less than half a roll of toilet paper in the bathroom when i arrived. I Stripped the bed down to check for critters, it appeared to be clean, it had a full mattress protector, never the less my wife woke up covered in bites. Gaps under the door and the doors look like someone has tried to break into the room. I couldn't tell you anything about the staff because we literally didn't see anyone while we were there. Waste of $220. Do yourself a favor and drive 20-30 minutes to Blueridge GA and get a better quality room for the same price.
Christopher
Christopher, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2024
Super clean & comfortable!
Yvette
Yvette, 3-night trip
Verified Hotels.com guest review
6/10 Good
25 May 2024
Kimberley
Kimberley, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 May 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 May 2024
Don’t Judge a book by its cover
Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks