East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
What's nearby
National University of Mongolia - 2 min drive
National Museum of Mongolia - 3 min drive
Sükhbaatar Square - 3 min drive
National Academic Theatre of Opera and Ballet of Mongolia - 4 min drive
Terelj National Park - 6 min drive
Getting around
Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive
Ulaanbaatar Station - 20 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
KK Lounge - 1 min walk
Cup Chicken - 2 min walk
Jang Su Restaurant - 11 min walk
cocacola шашлык&плов - 7 min walk
Hazara North Indian Restaurant - 10 min walk
About this property
Kempinski Hotel Khan Palace
Located near a train station, Kempinski Hotel Khan Palace is a great choice for a stay in Ulaanbaatar. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and KK Restaurant & Lounge, one of 4 restaurants, serves lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel.
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured, uncovered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
4 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (2842 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Lockers available
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 85
Wheelchair-accessible concierge desk
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Netflix
Films for purchase
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Window screens
Laundry detergent
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
High chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
KK Restaurant & Lounge – This restaurant serves lunch, dinner and light fare.
Sakura Sushi Bar – This sushi bar specialises in Japanese cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Coffee & pastry shop – On-site café. Open daily.
Tenger restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 7.5 for children
Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way. Maximum occupancy 4)
Train station pick-up and train station drop-off services are offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 45.0 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Also known as
Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar
Frequently asked questions
Does Kempinski Hotel Khan Palace offer free cancellation for a full refund?
Yes, Kempinski Hotel Khan Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kempinski Hotel Khan Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kempinski Hotel Khan Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Kempinski Hotel Khan Palace?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Kempinski Hotel Khan Palace?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kempinski Hotel Khan Palace and nearby?
Kempinski Hotel Khan Palace has a spa and a 24-hour fitness centre.
Are there restaurants at or near Kempinski Hotel Khan Palace?
Yes, there are 4 on-site restaurants, featuring Japanese cuisine.
Does Kempinski Hotel Khan Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Kempinski Hotel Khan Palace like?
Kempinski Hotel Khan Palace is a short 8-minute walk from Ulaanbaatar City Museum and 20 minutes' walk from Lenin Statue.
Kempinski Hotel Khan Palace Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Oleksandr
Oleksandr, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
They even prepared breakfast to go since we had an early flight.
Hernan
Hernan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Good breakfast with enough options.
The room was spacious and comfortable.
The hotel is a bit far from the centre but there’s a bus stop a few minutes away and around 40 minute walk.
Kremena
Kremena, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Clean and convenient
Yaling
Yaling, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 Sep 2024
This hotel is not convenient location, restaurant service was horrible, waited for 30 minutes then told ten more minutes, almost empty bar area, reception staff were good.
Peter
Peter, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Staff was wonderful. Breakfast was very good.
I was put in a smoking room, had to change room and was not given same level of room as they said they only had twin rooms. But everything else was great
Michael
Michael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Room and bed
HA
HA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Really nice hotel.
Really nice hotel as you'd expect from a Kempinski. Quality room size and details. Quite small hotel for the brand and a bit further away for the main attractions. Excellent reception service for taxi ordering and explanations.
Mark
Mark, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
ARTHUR
ARTHUR, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
13 Aug 2024
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Felicia
Felicia, 1-night romance trip
Verified Expedia guest review
6/10 Good
12 Aug 2024
Room size was nice. Hotel Staff and Restaurant needs training. Definitely not 5-stars...closer to 3 stars with the quality of restaurant and Waiters/Waitresses often getting wrong orders. Very disappointing. Room cleaning staff was very good. This is at best 3 stars and thus the rates is correct...but do not say it's 5 stars with great rates.
Chen
Chen, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Great location in UB, close enough to shopping, restaurants. We ate at the restaurant for dinner and it was quite good. Breakfast was excellent at the hotel. Rooms are comfortable and spacious although by today’s standards a bit dated. That did not concern us in the least … but bathroom are updated. We would recommend staying at the Kempinski.
Joan
Joan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Third time staying at the hotel. Staff are great and restaurant very good and easy option when you don’t want to go out.
Joan
Joan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2024
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Joan
Joan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
When we checked in I asked if breakfast was included. The clerk at the front desk said it was. Next morning we went down to breakfast and only after we had got our food (buffet) did they tell me it was not included which was an additional $25 a person.
Lawrence
Lawrence, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Jun 2024
I receive a upgraded room by filing a complain about the broken toilet, then they upgraded me to a room on my second day of my 3 days staing this hotel.
Howard
Howard, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 Nov 2023
Delightful
Great Service, Breakfast is fantastic and the various amenities and mix of restaurants helps with variety. The Lundry service is phenomenal. There was nothing I can think of that lacked in this experience. I was there for 8 days, and it was delightful.
Christian
Christian, 8-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2023
The Kempinski Hotel Khan Palace is a solid place to stay. It is one of two five star hotels in Ulaanbaatar, the other being the ShangriLa whose room rates are more than double the price. The Kempinski rooms are old fashioned, but they are large, clean, very functional and the king size bed was very comfortable. Bathroom was also nice and included a Japanese washlet type toilet. The breakfast in the lobby restaurant was outstanding with lots of food choices. Front desk was super helpful and accomodating. Finally, the Japanese sushi restaurant on the second floor was very good! I highly recommend this hotel.
Joshua
Joshua, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2023
Nice comfortable place. Helpful staff. All the amenities.
Otto
Otto, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2023
It was great.
Otto
Otto, 1-night business trip
Verified Expedia guest review
8/10 Very good
23 Sep 2023
An overall decent hotel. Needs some updating to rooms
Tariq
Tariq, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2023
Love it!
Yaling
Yaling, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2023
David
David, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2023
Rooms were lovely. Very spacious and clean. Nice bathrooms and amenities. Breakfast had a large selection of items. Ate dinner in the lounge one evening and the food was good. Had a fabulous massage from Tuya