Our stay at this B&B in Nice was sub-par. It wasn't the dirtiest place, but we did have to request it be re-cleaned when we arrived. Check-in was easy enough and the room itself was nice.
Customer service, however, was non-existent. For the entire stay, there was no one at the front desk. Partway through, our key got locked in the room and we couldn't get back in. We were stuck waiting in a hot, stuffy, unventilated hallway trying to reach someone, with a baby, while we tried every contact method available with no luck. By midnight, we had no choice but to book into another hotel for the night — an extremely stressful experience for our family.
The next morning, every attempt to reach someone was still useless. We only got back into our room well past checkout time, when the cleaners finally arrived to prepare it for the next guests.
What could have been a lovely stay turned into the worst accommodation experience I've ever had.