At The Castle Hotel, Conwy, North Wales, you'll be a short five-minute drive from Conwy Castle and Eryri National Park. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or body treatments. A bar/lounge and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
At The Castle Hotel, Conwy, North Wales, you'll be a short five-minute drive from Conwy Castle and Eryri National Park. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or body treatments. A bar/lounge and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
27 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Beach nearby
Skiing nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1676
Safe-deposit box at front desk
Terrace
Spa services
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15.50 for adults and GBP 8.00 for children
Children & extra beds
Cots/infant beds are available for GBP 5 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts major credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
National rating
This property has received its official star rating from Visit Wales.
Also known as
Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy
Frequently asked questions
Does The Castle Hotel, Conwy, North Wales offer free cancellation for a full refund?
Yes, The Castle Hotel, Conwy, North Wales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Castle Hotel, Conwy, North Wales?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Castle Hotel, Conwy, North Wales?
Yes, there's free self parking.
What are the check-in and check-out times at The Castle Hotel, Conwy, North Wales?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Castle Hotel, Conwy, North Wales and nearby?
Have fun with nearby winter activities such as skiing. The Castle Hotel, Conwy, North Wales also has spa services.
Are there restaurants at or near The Castle Hotel, Conwy, North Wales?
Yes, there's an on-site restaurant.
What's the area around The Castle Hotel, Conwy, North Wales like?
The Castle Hotel, Conwy, North Wales is located on the waterfront, a short 2-minute walk from Conwy Station and 5 minutes' walk from Conwy Castle.
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The Castle Hotel, Conwy, North Wales Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Location
Restaurant
Breakfast
Parking
Bathroom
Car
Towns
What guests liked
Breakfast was delicious, freshly prepared, and served with a smile, with options including full Welsh breakfast, fresh fruit, and quality yoghurts. (15 reviews)
The on-site restaurant served delicious meals and the bar provided a perfect setting to relax with a drink. (6 reviews)
Parking was easy, free, and conveniently located on-site for guests. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
9 Jun 2025
Lovely Hotel, Great food and staff couldn't be more welcoming..
Rod
Rod, 1-night trip
10/10 Exceptional
17 Jul 2025
Great location & very friendly staff
Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Kim
Kim, 2-night trip
10/10 Exceptional
19 Apr 2025
Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.
Philomena
Philomena, 1-night trip
10/10 Exceptional
25 Jun 2025
Castle Hotel by Castell Conwy
The Castle hotel has a great location, and parking at the hotel. We had a room with a view of Castell Conwy. The historic hotel had great atmosphere, food, and drink. If I ever go back, I would stay there again. Wonderful staff, too!
Barbara G
Barbara G, 1-night trip
10/10 Exceptional
30 Mar 2025
Excellent every time we stay.
DARREN
DARREN, 1-night trip
8/10 Very good
2 Feb 2025
Great spot to explore North Wales..friendly and helpful staff
Verified traveller
2-night trip
8/10 Very good
20 Jun 2025
Had a nice stay. The Hotel is a little on the dated side but this was to be expected due to the age of the building. The room was very hot and the small fan provided a little inadequate. It was rather noisy too at times. Overall we would stay there again all things considered
Martin
Martin, 2-night trip
10/10 Exceptional
19 Nov 2024
Excellent hotel, great position
Warwick
Warwick, 1-night trip
10/10 Exceptional
12 Nov 2024
Plenty of character beautiful location excellent staff lovely rooms
Terry
Terry, 1-night trip
10/10 Exceptional
21 Oct 2024
We greatly enjoyed our stay.
MaryClaire
MaryClaire, 2-night trip
10/10 Exceptional
31 Oct 2024
Dog friendly stay
Great stay- lovely hotel. Rooms were a really good size and food was great in the bar.
Rachel
Rachel, 2-night trip
8/10 Very good
28 Oct 2024
Nice pleasant hotel
Mark
Mark, 3-night trip
8/10 Very good
25 Jul 2025
A traditional style hotel in the heart of Conwy
We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk.
There was plenty of variety available at breakfast and service there was very good.
Susan
Susan, 2-night trip
10/10 Exceptional
2 Nov 2024
Great stay for anyone in the Conwy area. Lovely views of the castle and church as well.
Thomas
Thomas, 4-night trip
10/10 Exceptional
27 Dec 2024
Only stayed for one evening but the atmosphere was very good staff were very helpful and friendly would highly recommend
J
J, 1-night trip
10/10 Exceptional
29 Oct 2024
Definitely worth a visit
Great place and great location
Steven
Steven, 1-night trip
10/10 Exceptional
12 Jun 2024
Great place to stay in Conwy.
Robert
Robert, 2-night trip
6/10 Good
25 Nov 2024
Fabulous laocation and appreciated the on site parking.
Nice hotel bit overpriced but enjoyed our stay.
Verified traveller
2-night trip
10/10 Exceptional
1 Nov 2024
Stayed here many times the staff are brilliant nothing is to much for them so helpful the food is lovely an the hotel itsself is so warm ,friendly atmosphere would highly recommend staying here
Dawn
Dawn, 1-night trip
10/10 Exceptional
29 Nov 2024
Short Stay
Great location and service
Stephen
Stephen, 4-night trip
8/10 Very good
29 Nov 2024
Great location in the centre of town everything within few minutes walk (shops, cafes / restaurants, pubs, harbour) on site carpark to the rear of hotel a very good size rooms, Quirky and modern from historical building.
Marc
Marc, 1-night trip
8/10 Very good
7 Jul 2024
Excellent location with parking! We enjoyed our stay.
joann
joann, 3-night trip
10/10 Exceptional
15 Dec 2024
We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!
Lynsey Ann
Lynsey Ann, 1-night trip
8/10 Very good
12 Sept 2024
Really nice hotel in a beautiful area, walkong distance to castle and surrounding shops, beautiful area of the country
John
John, 3-night trip
10/10 Exceptional
10 Mar 2025
This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.