The Castle Hotel, Conwy, North Wales puts you a short five-minute drive from Eryri National Park. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or body treatments. A bar/lounge and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
27 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Beach nearby
Skiing nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1676
Safe-deposit box at front desk
Terrace
Spa services
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts major credit cards and debit cards. Cash is not accepted.
Also known as
Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy
Frequently asked questions
Does The Castle Hotel, Conwy, North Wales offer free cancellation for a full refund?
Yes, The Castle Hotel, Conwy, North Wales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Castle Hotel, Conwy, North Wales?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Castle Hotel, Conwy, North Wales?
Yes, there's free self parking.
What are the check-in and check-out times at The Castle Hotel, Conwy, North Wales?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Castle Hotel, Conwy, North Wales and nearby?
Have fun with nearby winter activities such as skiing. The Castle Hotel, Conwy, North Wales also has spa services.
Are there restaurants at or near The Castle Hotel, Conwy, North Wales?
Yes, there's an on-site restaurant.
What's the area around The Castle Hotel, Conwy, North Wales like?
The Castle Hotel, Conwy, North Wales is located on the waterfront, a short 2-minute walk from Conwy Station and 2 minutes' walk from Conwy Town Walls.
The Castle Hotel, Conwy, North Wales Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
COLIN
COLIN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Weekend break
Good hotel very good staff and service excellent position
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Short Stay
Great location and service
Stephen
Stephen, 4-night trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Great location in the centre of town everything within few minutes walk (shops, cafes / restaurants, pubs, harbour) on site carpark to the rear of hotel a very good size rooms, Quirky and modern from historical building.
Marc
Marc, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Nov 2024
Fabulous laocation and appreciated the on site parking.
Nice hotel bit overpriced but enjoyed our stay.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Very disappointing
Great staff ,helpful and cheerful. Food great,best sunday roast.
Terrible room ,really disappointing considering the price. Small, duvet only just fitted bed. Didnt get a good night sleep as very noisy. Generator or something kept cutting in. The bar next door noisy Sat night. I know cant doing anything about town church clock going off every 15min and on the hour . Some form of double glazing wouldhelp. Very disapoointed . Had better night sleep at Premier Inn. The people in the room next door had similar complaint. Ours was 102.
Elaine
Elaine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
1st date night away
We had a fab night at the Castle Hotel, our 1st overnight stay away (together) from our daughter since she was born and we couldn't have picked a better hotel. We have had date nights but always gone back home but decided to treat ourselves to a hotel rather than an expensive taxi for a change. The hotel was clean, warm and the staff were friendly and helpful. Weve had food (& drinks) there before but never stayed, but we would stay there again and recommend it.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Dog friendly stay
Great stay- lovely hotel. Rooms were a really good size and food was great in the bar.
Rachel
Rachel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Definitely worth a visit
Great place and great location
Steven
Steven, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
The hotel is great. It is in an excellent location with super helpful friendly staff. The beds and pillows were a bit too hard and uncomfortable but over all a wonderful stay.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Lovely boutique unique hotel
The Castle Hotel Conwy is a great place to stay. Staff are some of the friendliest I have encountered in many years and many hotel stays. Room is spacious and comfortable. The beds and bedding a dream. And the food is quite superb. The home made pies are special and the steak tasty and tender.
A M
A M, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 Sep 2024
No breakfast included in the price, expensive evening meal which was not satisfactory, cobweb hanging from ceiling for the three days we were there. No room to sit in bar because people were eating in there, wine far too expensive.
Barry
Barry, 2-night romance trip
Verified Expedia guest review
8/10 Very good
15 Sep 2024
MR Andrew
MR Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sep 2024
Really nice hotel in a beautiful area, walkong distance to castle and surrounding shops, beautiful area of the country
John
John, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
6/10 Good
28 Aug 2024
This hotel is conveniently situated in the heart of Conwy close to all the main attractions. We arrived early and our room was ready which was massively appreciated after a long drive in. Parking was easy, free and onsite.
The room itself was clean and tidy for the most part but had an overwhelming damp smell so we had the windows open the whole of our stay. The bathroom also smelled very damp and the basin was blocked so didn’t drain well. There were also bird droppings on the door and on the radiator which was unpleasant. The bed was huge and very comfortable and there were some nice additions like free water bottles, a variety of hot drinks and biscuits.
We had dinner in the restaurant on our last night, I was very pleased with mine but my husband had muscles and he said they were bland and stringy so not too fresh (odd for a seaside hotel).
What made this hotel was the staff. From the moment we entered we were warmly welcomed, Dave in The Snug was great fun and Rachel in the restaurant was so friendly and attentive, some of the best service we’ve received and a real asset to the hotel.
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Gemma went above and beyond to ensure we had a wonderful stay. She helped us extend our stay, recommended restaurants and even made reservations for us! She was absolutely wonderful!
Kirsten
Kirsten, 1-night family trip
Verified Expedia guest review
6/10 Good
19 Aug 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2024
Location was great. Halways smelled very musty. Room was fine. Nothing special. I would stay again if in the area.
Doug
Doug, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
15 Aug 2024
Dirk
Dirk, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
We really appreciated the ability to park on property and what a central location the hotel was.