This stay was horrible!!! On Hotels.com it indicates that the hotel has a pool. This was very decptive. There is no pool at the hotel. Insted they tell you you can use the pool at Wind Chimes hoyel, which is about 18 minutes walk feom Canario. Then there was a televosion that had no cable television, the maintenance person said he did not know why it was not connecting. The water pressure to the bathroom was very low, the water literally trickled out of the shower. Housekeeping seemed nonexistent, as for the seven days i was there, i had change of towels twice and on two occasions had to ask for the room to be cleaned. They came only once!!! I had to ask for change of towels 3 times, i got it only twice. There was no additional toiletries (soap) provided apart from the two small bars i met upon arrival. I had to purchase my own. The staff with the exception of Betsy seemed very uninterested in assisting to resolve problems. They agreed with the complaints and simply decleared that they can do nothing, like on the night i returened after requesting that morning that the room and towels be changed. The man at the reception desk said "yes i see you made a request tjis morning but there is no one to do it at this hour." Avoid staying at this hotel at all costs!!! I feel almost certain that staying at a "pay by the hour hotel" may provide better service.