74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414
What's nearby
Natural History Museum of Crete - 6 min drive
Koules Fortress - 6 min drive
Heraklion Archaeological Museum - 7 min drive
Heraklion Port - 8 min drive
Palace of Knossos - 9 min drive
Getting around
Heraklion (HER-Nikos Kazantzakis) - 16 min drive
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Πετούσης - 14 min walk
Havana Beach Bar - 16 min walk
Heaven Beach - 18 min walk
Το Μιτατο Του Ρουβα - 11 min walk
Δαφερμος - 16 min walk
About this property
Civitel Creta Beach
At Civitel Creta Beach, you'll be within a 10-minute drive of Heraklion Port. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and local and international cuisine is served at Main Restaurant, which is open for breakfast, lunch and dinner. Other highlights include a poolside bar, an outdoor tennis court and a seasonal outdoor pool. Fellow travellers like the helpful staff and overall property condition.
All-inclusive
All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Miniature golf
Tennis
Volleyball
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, French, German, Greek
At a glance
Hotel size
150 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free supervised childcare
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Off-site
Area shuttle within 250 metres*
Shopping centre shuttle*
Theme park shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Children's games
What to do
On the beach
Tennis lessons
Beach volleyball
Archery
Mini golf
Pool table
Access to nearby health club
Ecotours nearby
Hiking/biking trails nearby
Boat tours nearby
Scuba-diving nearby
Scooter/moped hire nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1968
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Golf driving range on-site
Seasonal outdoor pool
Full-service spa
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable tableware only
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (surcharge)
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Dining
Main Restaurant – This beachfront buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
A la Carte Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.
Thematic Restaurant – This theme restaurant only serves dinner. Reservations are required. Open daily.
Main Bar – This bar overlooks the ocean. Open daily.
Pool Snack Bar – This bar is located by the pool. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night
Towels fee: EUR 0 per person, per stay
Optional extras
Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guest rooms can be used for EUR 3 per day
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
The seasonal pool is open from March to November
Children under 18 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – EL097940066
Also known as
Creta Beach Bungalows
Creta Beach Bungalows Malevizi
Creta Beach Hotel
Creta Beach Hotel & Bungalows
Creta Beach Hotel & Bungalows Malevizi
Civitel Creta Beach Hotel
Civitel Creta Beach Hotel
Civitel Creta Beach Malevizi
Civitel Creta Beach Hotel Malevizi
Frequently asked questions
Does Civitel Creta Beach offer free cancellation for a full refund?
Yes, Civitel Creta Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Civitel Creta Beach?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Civitel Creta Beach?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Civitel Creta Beach?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Civitel Creta Beach?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Civitel Creta Beach and nearby?
Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and spa services. Civitel Creta Beach also has a garden and access to a nearby health club.
Are there restaurants at or near Civitel Creta Beach?
Yes, Main Restaurant offers al fresco dining, local and international cuisine and garden views.
What's the area around Civitel Creta Beach like?
Civitel Creta Beach is located a short 4-minute walk from Ammoudara Beach.
Civitel Creta Beach Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
9 Sep 2024
Anel
Anel, 10-night trip
Verified Expedia guest review
2/10 Poor
6 Aug 2024
Sogol
Sogol, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
The people were very friendly. I would recommend to anyone
Alfonso
Alfonso, 13-night romance trip
Verified Expedia guest review
6/10 Good
16 Jul 2024
Nice place for family ….nice view .
Old resort and AC doesnt work corectly . Very hot room in july .
DANIELLE
DANIELLE, 1-night romance trip
Verified Expedia guest review
2/10 Poor
14 Jul 2024
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
Petros
Petros, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Clive
Clive, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Joshua
Joshua, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Apr 2024
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Meg
Meg, 6-night romance trip
Verified Expedia guest review
4/10 Fair
16 Apr 2024
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Irene
Irene, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2023
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
Andrew James
Andrew James, 7-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2023
Zorica
Zorica, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jun 2023
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket.
Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
John
John, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Apr 2023
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded.
The rooms in the bungalow were clean & spacious. It was also fairly quiet.
It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to.
The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it.
We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it.
I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member.
An altogether very good stay.
Edith
Edith, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2023
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Leanne
Leanne, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2022
Boris
Boris, 10-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Apr 2022
It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.
Yvette
Yvette, 7-night romance trip
Verified Expedia guest review
8/10 Very good
11 Sep 2021
The property was beautiful and well laid out. There is only one pool but it is quite huge. The massages are currently indoor/outdoor facility which was very relaxing with the breeze blowing through. There were built in racks outside to hang wet towels and clothes.
It stated not to drink the water. There was water in the refrigerator but no note to say it is free. We received water at our door on the last day.
Joan
Joan, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
7 Aug 2021
The hotel is goo, territory is beatuful. Staff is very friendly and helpful.
Room's furniture is a little bit outdated
Verified traveller
7-night romance trip
Verified Expedia guest review
6/10 Good
7 Jul 2021
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
21 Sep 2020
Clean and friendly. Relaxing and close to the beach
RichardHouseago
RichardHouseago, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2019
Beautiful location, great food and helpful friendly staff
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Nov 2019
Verified traveller
4-night trip
Verified Wotif guest review
8/10 Very good
21 Oct 2019
Front line staff are young and earnest to serve and please guests
Verified traveller
2-night business trip
Verified Expedia guest review
8/10 Very good
6 Sep 2019
Excellent cuisine.
Bungalow bathroom window was locked, so it was very stuffy sometimes