Located near a train station, Sure Hotel by Best Western Angouleme is a great choice for a stay in Angoulême. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace.
Languages
English, French
At a glance
Hotel size
27 rooms
Arranged over 3 floors
Arriving/Leaving
Check in from 2:00 PM to 9:00 PM and 7:00 PM to 8:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open Monday - Friday (2:00 PM - 9:00 PM) and Saturday - Sunday (5:00 PM - 8:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Travelling with children
Playground
What to do
Golfing nearby
Working away
Business centre
Meeting room
Services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1982
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
Fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
Renovations and closures
The property is closed in January.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Balladins Angoulême
Balladins Angoulême Angouleme
Balladins Angoulême Hotel
Balladins Angoulême Hotel Angouleme
Hôtel Saint Antoine Angouleme
Hôtel Saint Antoine
Saint Antoine Angouleme
Hôtel Saint Antoine
Sure By Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel
Sure Hotel by Best Western Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel Angouleme
Frequently asked questions
Is Sure Hotel by Best Western Angouleme currently open?
The property is closed in January.
Are pets allowed at Sure Hotel by Best Western Angouleme?
Yes, cats and dogs are welcome. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sure Hotel by Best Western Angouleme?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Sure Hotel by Best Western Angouleme?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sure Hotel by Best Western Angouleme and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Sure Hotel by Best Western Angouleme?
Yes, there's an on-site restaurant.
What's the area around Sure Hotel by Best Western Angouleme like?
Sure Hotel by Best Western Angouleme is located on the waterfront, a short 17-minute walk from The Comics Museum and 19 minutes' walk from International Cartoon Museum.
Sure Hotel by Best Western Angouleme Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
25 Nov 2024
Stanislav
Stanislav, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Nov 2024
Carol
Carol, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Jun 2024
Poor first impressions matter
Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Catherine
Catherine, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
10 Nov 2023
Ioan
Ioan, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Jun 2023
Rod
Rod, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Jan 2023
The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
GREG
GREG, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Sep 2022
Good luck
Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
stephen
stephen, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
26 Aug 2022
Not pleasant at all!!!
Ingrid
Ingrid, 3-night business trip
Verified Expedia guest review
8/10 Very good
15 Sep 2021
Friendly staff, convenient location for train station, quiet.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2020
Dec 2020 stay during Covid
very efficient with excellent attention during Covid, breakfast provided to the room well done.
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2020
2 star
Frank
Frank, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2020
Good for travelers wanting a decent overnight stay
keith
keith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2020
Harold
Harold, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2020
We stayed in tbe adjoining family rooms which was perfect for is and and our family woth 3 children.
MP
MP, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Feb 2020
Stop over
Great check in the gentleman could not have been more helpful. Breakfast was enough and set us up for next leg. Will use again
Sam
Sam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2019
ken
ken, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2019
Just fantastic
Brilliant location stunning views and scenery. The staff are incredible and the food was outstanding.
A great place to chill. Will be going back next year.
Ronan
Ronan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Mar 2019
Overnight stop
Easy to find friendly hotel. Nice bar down near the water. We arrived late so we had a pizza from dominos just up the road. Lovely breakfast in the hotel, comfortable room, friendly helpful staff. Lovely hotel
Graham
Graham, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Feb 2019
Martin
Martin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2018
Lovely hotel
Very welcoming. Helpful, friendly owner. Nice hotel recently decorated.
janet
janet, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2018
Neil
Neil, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2017
Mature couple
Ideal location just outside the main town area but within walking distance. Lovely family run hotel,very quiet. Plenty of parking at site opposite hotel if unable to park in their car parK. Adequate breakfast of fresh products constantly refreshed. Only thing lacking for us was a lounge area to relax on an evening to have time out of your room.
peter
peter, 4-night romance trip
Verified Hotels.com guest review
6/10 Good
31 Jul 2017
Nice hotel, noises location
The hotel itself was ok, but the area is very noisy being on a major road/roundabout.
Impossible to keep your windows open overnight unless you wanted a 5 a.m wake up call.Breakfast was ok, staff were very friendly and helpful.
Stephen
Stephen, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2017
Lovely room just redecorated comfy bed
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jul 2017
Excellent Hotel - near the centre
Although check-in was 4pm we arrived on a motorbike early. After contacting the hotel by phone the owner came and opened the reception area and showed us to our room. It was exactly as described. To get to the centre you need to walk up a steep hill but it is well-worth the view, with plenty of restaurants. The hotel is modern and the owners have really presented all the rooms with bright colours and high standards. This is also reflected in the breakfast room, and garden. Definitely would stay here again. Family run hotel which deserves to do really well.