8/10 Sangat Baik
3 Agu 2025
Lies, lies, lies
I have to say the hotel was really nice, the stuff was friendly and courteous, however there was a terrible situation that I did not appreciate at all. For the first 2 mornings I would come down to the lobby and ask the restaurant stuff if I could get some coffee to take up to my room, and one very nice lady offer a cup of coffee, which I offer to pay immediately, and charge to my room, at which point she replied not worry and that it was courtesy of house, the second day another lady did the same, but the third morning a new guy “Mauricio” said that I had to pay for it, which I was ok with it, but did ask why today I had to pay for it, while
The other days I did not, and which point he replied that “THERE WAS NO WAY I COULD HAVE GOTTEN THE FREE COFFEE SINCE HE IS THE ONLY SERVING THE COFFEE IN THE MORNINGS” Obviously, this was a lie, and to my face saying tha, knowing that for the first two days it was the nice ladies, serving and giving the coffee. It is not about the money at all, but being lied to my face by the stuff, is just a terrible perception of the place, and when checking out - After I paid the coffee and a bottle of water from the room, I mentioned to the counter, which did not seem to care much, and even told him to please check the cámaras to see when the lady provided the coffee. Very sad and terrible reputation for the place.
Joshua
Joshua, perjalanan bisnis 4 malam
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