Staff/service and location were very good (location good for restaurants, to get to old town one had to walk a bit or take the bus). The rest was less good: When we came into the room, the A/C was running at full power and the room was ice cold (cooling an empty room is irresponsible in times of climate change, not to mention that it's paternalistic to decide for guests that they must prefer cold rooms -- we don't). The room was rather small and e.g. the night table blocked half the wardrobe and the bed blocked the floor-deep window. The room was also rather dark as there was a wooden shutter on the windows that could not be removed. There was a kettle on the desk, but no outlet, i.e. we had to crawl under the desk to plug it in and boil the water with the kettle on the floor. In general there were not enough functioning outlets (the ones next to the bed didn't work, and the one in the bathroom wasn't strong enough to operate the hairdryer we had brought; the dryer that was there wasn't any good for thick and long hair). The twin beds could not be pushed together and one of the beds didn't have a sheet but instead a duvet cover had been used -- which of course wasn't big enough to cover the full length of the mattress, which meant that one risked sleeping directly on the mattress and not on a clean sheet.