Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
What's nearby
Bocagrande Beach - 1 min walk
Clock Tower - 19 min walk
Cartagena de Indias Convention Center - 3 min drive
San Felipe de Barajas Castle - 3 min drive
Bolivar Square - 4 min drive
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 10 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 9 min walk
Morena Marisqueria - 8 min walk
51 Sky Bar - 1 min walk
Edificio Seguros Bolivar - 6 min walk
La Brioche - 7 min walk
About this property
Estelar Cartagena de Indias Hotel
Estelar Cartagena de Indias Hotel is a great choice for your beach stay in Cartagena. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Restaurante Piso 12 serves breakfast, lunch and dinner, and the rooftop bar is a great place to grab a drink. Other highlights include 3 hot tubs, a rooftop terrace and a poolside bar. Fellow travellers love the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
338 rooms
Arranged over 52 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Beach nearby
Working away
Business centre
4 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Full-service spa
3 hot tubs
Sauna
Banquet hall
Outdoor furniture
Beaux Arts architecture
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open selected days.
Dining
Restaurante Piso 12 – This theme restaurant serves breakfast, lunch and dinner.
51SKYBAR – On-site rooftop bar. Open daily.
Lobby Bar Piso 15 – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (return)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 95200 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena
Frequently asked questions
Does Estelar Cartagena de Indias Hotel offer free cancellation for a full refund?
Yes, Estelar Cartagena de Indias Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Estelar Cartagena de Indias Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Estelar Cartagena de Indias Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of COP 95200 per pet, per night.
Is parking offered on site at Estelar Cartagena de Indias Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Estelar Cartagena de Indias Hotel?
Yes, an airport shuttle is available. The charge is COP 70000 per vehicle return.
What are the check-in and check-out times at Estelar Cartagena de Indias Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Estelar Cartagena de Indias Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (17-min walk) is nearby.
What is there to do at Estelar Cartagena de Indias Hotel and nearby?
Estelar Cartagena de Indias Hotel has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Estelar Cartagena de Indias Hotel?
Yes, there's an on-site restaurant, Restaurante Piso 12.
What's the area around Estelar Cartagena de Indias Hotel like?
Estelar Cartagena de Indias Hotel is located near Bocagrande Beach in Bocagrande, a short 19-minute walk from Clock Tower and 19 minutes' walk from San Pedro Claver Church and Convent. The local area is walkable and popular for its beaches.
Estelar Cartagena de Indias Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Jan 2025
Maria L
Maria L, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Jan 2025
Very good hotel, excellent location, amazing pool.
Overall it was a very good stay but it didn’t start well. After 24 hours travelling, arriving late at night, we didn’t have the best check in experience. The hotel had reached out the day before to ask for passport information to ensure a speedy check in, but we were behind 2 big groups who obviously hadn’t done this. Half an hour wasted waiting and then when we got to the room the sofa bed wasn’t ready for our children which meant another half an hour wait.
I spoke to Miguel the next day who was very understanding and from then on our stay was excellent. The room was great, especially the balcony and the pool really is incredible. Food is pretty good and there is a wide selection at breakfast.
Would stay here again.
Jon
Jon, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jan 2025
Columbia 2025
First class all the way. Great Breakfast. Beautiful pool on 12th floor overlooking the ocean. Great place for us to end a Two week trip.
Richard
Richard, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Jan 2025
Yannick
Yannick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2025
estefania
estefania, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
EMMANOUIL
EMMANOUIL, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Esteffin
Esteffin, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Adriana
Adriana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Giuseppe
Giuseppe, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Mey Lynn
Mey Lynn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Always a pleasant stay
This hotel is great but they need to put air conditioning in the gym. It’s too hot to without.
Scott
Scott, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
The best option if you are planning to travel to Cartagena
Luis
Luis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Ivanna Lucia
Ivanna Lucia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Shaquanda
Shaquanda, 4-night trip
Verified Expedia guest review
6/10 Good
22 Oct 2024
I stay 5 nights and two of them not have power no air conditioning no power at all
Rafael
Rafael, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Great staying I will recommend this place
Douglas
Douglas, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Oct 2024
I enjoyed everything about this property. I have no complaints and would definitely stay here again
Shenika
Shenika, 3-night romance trip
Verified Expedia guest review
8/10 Very good
21 Oct 2024
Alex
Alex, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 Oct 2024
amazing service! and the hotel was neat and beautiful! Very helpful staff at the front desk
Kena
Kena, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Oct 2024
Joetipha
Joetipha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Oct 2024
Nada
Andioris
Andioris, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
Kenneth
Kenneth, 5-night trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
It was a great experience staying at Hotel Estelar. I want to mention Roger from the swimming pool since he was very attemptive and nice at all times.. he always made sure we had everything we needed . Greatl place. I will definitely recommend it.
Escelente lugar. Quiero mencionar a Roger de el area de la piscina por estar siempre atento y pendiente de que tuvieramos lo q necesitabamos. Excelente servicio Roger!!! Y definitivamente recomiendo hotel Estelar.