By Lake Toya, Hotel Cocoa is a haven of tranquility. Relax with a coffee in the lobby or enjoy the convenience of free train station pick-up and self parking.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
Free WiFi
Free parking
Main amenities (6)
Daily housekeeping
Free train station pick-up
Coffee shop/cafe
Coffee/tea in a common area
Vending machine
Limited hour front desk
Feel at home (6)
Kitchen
Connecting/adjoining rooms available
Separate bath and shower
Separate dining area
Separate sitting area
Television
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Standard Twin Room, Non Smoking, Lake View
Standard Twin Room, Non Smoking, Lake View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
35 sq m
Lake view
Sleeps 2
2 Large Single Beds
View all photos for Deluxe Room
Deluxe Room
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
230 sq m
Ocean view
Sleeps 6
3 Single Beds and 1 Queen Bed
Superior Room
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
230 sq m
Ocean view
Sleeps 5
4 Single Beds and 1 Large Single Sofa Bed
View all photos for Deluxe Villa
Deluxe Villa
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
230 sq m
Ocean view
Sleeps 10
1 Double Bed, 3 Single Beds and 4 Large Single Beds
View all photos for Standard Double Room, Non Smoking, Lake View
Standard Double Room, Non Smoking, Lake View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
35 sq m
Lake view
Sleeps 2
1 King Bed
View all photos for Deluxe Twin Room, Non Smoking, Lake View
Deluxe Twin Room, Non Smoking, Lake View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
49 sq m
Lake view
Sleeps 3
1 Single Bed and 1 Double Bed
View all photos for Comfort Double Room, Non Smoking, Lake View
Comfort Double Room, Non Smoking, Lake View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
27 sq m
Lake view
Sleeps 2
1 King Bed
View all photos for Renewal Deluxe Twin Room
Renewal Deluxe Twin Room
Sleeps 2
1 King Bed and 1 Single Bed
View all photos for Renewal King Size Bedroom
Renewal King Size Bedroom
Sleeps 2
1 King Bed
View all photos for Standard Double Room
Standard Double Room
Sleeps 2
1 Double Bed
Standard Room
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for New Twin Bed Room
New Twin Bed Room
Sleeps 2
2 Single Beds
View all photos for New King Size Bedroom
New King Size Bedroom
Sleeps 2
1 King Bed
View all photos for Lake View Comfort Double Room-Non Smoking
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
What's nearby
Toyako Onsen - 8 min drive - 8.4 km
Toyako Hot Spring - 8 min drive - 9.0 km
Lake Toya - 9 min drive - 6.6 km
Showa-shinzan - 14 min drive - 15.2 km
Rusutsu Resort - 25 min drive - 22.3 km
Getting around
New Chitose Airport (CTS) - 100 min drive
Toya Station - 13 min drive
Ōkishi Station - 24 min drive
Koboro Station - 31 min drive
Free train station pickup
Restaurants
サイロ展望台 - 3 min drive
レークヒル ファーム - 7 min walk
わかさいも本舗 洞爺湖本店 (Wakassaimo) - 11 min drive
とうや・水の駅 - 11 min drive
風の音 - 12 min drive
About this property
Hotel Cocoa
Hotel Cocoa puts you within a 10-minute drive of Lake Toya and Toyako Hot Spring. You'll have free perks such as WiFi and self-parking.
Languages
Chinese (Mandarin), English, Filipino, Japanese
At a glance
Hotel size
18 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
On-site parking is limited
On-site parking includes off-street options
Transfers
Free train station pickup from 10:00 AM to 5:00 PM
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Services
Front desk (limited hours)
Facilities
1 building/tower
Accessibility
Thin carpet in public areas
Thin carpet in room
Room amenities
Be entertained
55-inch LCD TV
Satellite TV channels
Home comfort
Bathrobes and slippers
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Deep-soaking bath
Separate bath and shower
Electronic bidet
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Fridge
Kitchen
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Shared accommodations
Cleaning supplies
Fees & policies
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
Does Hotel Cocoa offer free cancellation for a full refund?
Yes, Hotel Cocoa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cocoa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cocoa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Cocoa?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Cocoa and nearby?
Recommended spots to visit include Lake Toya (1.4 mi) and Toyako Onsen (5.2 mi), along with Toyako Hot Spring (5.5 mi) and Showa-shinzan (9.4 mi).
Does Hotel Cocoa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hotel Cocoa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a fridge.
What's the area around Hotel Cocoa like?
Hotel Cocoa is located a short 1-minute walk from Shikotsu-Toya National Park.
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Hotel Cocoa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Oct 2024
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Ritesh
Ritesh, 1-night trip
10/10 Exceptional
19 Jul 2024
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Shang
Shang, 1-night trip
6/10 Good
16 Oct 2024
Travelers without cars can only eat instant noodles for dinner
Dandy
Dandy, 1-night trip
10/10 Exceptional
18 May 2024
Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Hui Hong
Hui Hong, 1-night trip
10/10 Exceptional
22 Feb 2024
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Verified traveller
1-night trip
10/10 Exceptional
12 Aug 2023
There is a great experience,good view and good location
Eric
Eric, 1-night trip
10/10 Exceptional
27 May 2024
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
APIRAT
APIRAT, 1-night trip
10/10 Exceptional
15 Feb 2024
Awesome experience.
Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Athanasios
Athanasios, 1-night trip
10/10 Exceptional
11 Oct 2023
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Sean
Sean, 1-night trip
10/10 Exceptional
14 Mar 2024
Amazing morning view of the lake
Great view and comfortable hotel.
Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
michael
michael, 2-night trip
6/10 Good
1 Nov 2024
Poor front desk service, always in long face :( which is not common in Japan
Verified traveller
2-night trip
10/10 Exceptional
12 Oct 2023
Lovely small hotel with a fantastic view of Lake T
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Verified traveller
1-night trip
10/10 Exceptional
31 Oct 2023
Nice stay near by Toya
Staff were very nice and always offered support.
The room was also great. We could see the lake just outside of the room.
Restroom are without curtain, I think that can be improved.
Yihua
Yihua, 1-night trip
10/10 Exceptional
30 Oct 2023
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Sung
Sung, 3-night trip
8/10 Very good
6 Nov 2024
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night.
But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Kok Chin
Kok Chin, 1-night trip
6/10 Good
3 Jul 2024
Beautiful hotel but poor service.
Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.