Queen Palace Hotel features a rooftop terrace and puts you a short five-minute drive from Abu Dhabi Mall and Abu Dhabi Corniche. Guests indulge in body wraps, then grab a bite to eat at the restaurant. Other highlights include 7 bars/lounges, a fitness centre and a snack bar/deli.
Languages
Arabic, English, Filipino, Hindi
At a glance
Hotel size
93 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Secured on-site self-parking (AED 20 per night)
Secured on-site valet parking (AED 20 per night)
Property amenities
Food and drink
7 bars/lounges
2 coffee shops
Restaurant
Coffee/tea in a common area
Private dining
Private picnics
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Romance packages
Facilities
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
Swimming pool
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Spa services
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free newspapers
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include body wraps, body scrubs and body treatments.
Fees & policies
Optional extras
Late check-in between 2:00 PM and 6:00 PM can be arranged for an extra charge of AED 100
Renovations and closures
The property will be renovating from 15 July 2024 to 10 December 2024 (completion date subject to change). The following areas are affected:
Lift
Exterior
Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
Parking
Secured self-parking costs AED 20 per night
Secured valet parking costs AED 20 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards.
Also known as
Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi
Frequently asked questions
Is there a pool at Queen Palace Hotel?
Yes, there's a pool.
Are pets allowed at Queen Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Queen Palace Hotel?
Yes. Self-parking costs AED 20 per night. Valet parking costs AED 20 per night.
What are the check-in and check-out times at Queen Palace Hotel?
Check-in start time: 2 PM; check-in end time: 7:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Queen Palace Hotel and nearby?
Queen Palace Hotel has 7 bars and a fitness centre, as well as spa services.
Are there restaurants at or near Queen Palace Hotel?
Yes, there's an on-site restaurant.
What's the area around Queen Palace Hotel like?
Queen Palace Hotel is in Abu Dhabi City Center, a short 9-minute walk from Al Wahda Mall and 12 minutes' walk from Madinat Zayed Shopping Center.
Queen Palace Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
7 Sep 2024
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
mohammad
mohammad, 1-night family trip
Verified Expedia guest review
6/10 Good
1 Sep 2024
Average
Fernando
Fernando, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
5 Aug 2024
DANIEL
DANIEL, 10-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2024
Annie
Annie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!
Kathleen
Kathleen, 1-night trip
Verified Expedia guest review
6/10 Good
22 Dec 2023
Our stay
It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.
Ewelina
Ewelina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2023
This property is really good ...The essentials are easily available around the stay ...
The stay staff is also friendly and the cleanliness is cool...
Shravan
Shravan, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
31 Oct 2023
Cynthia
Cynthia, 2-night trip
Verified Expedia guest review
4/10 Fair
20 Oct 2023
Tomas
Tomas, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2023
I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away.
Thanks for making my stay a good experience
Luis
Luis, 6-night trip
Verified Expedia guest review
6/10 Good
5 Oct 2023
Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.
Caroline
Caroline, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 Sep 2023
Petulia
Petulia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2023
HAMID
HAMID, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2023
great
Mahmoud
Mahmoud, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2023
Jasmin
Jasmin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Feb 2023
Nice Hotel, but louder sound night club
JAFAR
JAFAR, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2023
Aleksey
Aleksey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2022
Everything was great no problem
Carolina
Carolina, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 Oct 2022
Its a decent hotel, very nice staff and hospitable. 5 stars
Roy
Roy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2022
Nice and friendly staff.
Hotel is Recommended
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2022
MINH TUNG
MINH TUNG, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Nov 2021
This was the worst hotel I have ever been to. It has three clubs that blast music every night till 3 am, impossible to sleep. There was vomit in the washroom that wasn't cleaned properly. The lobby smells as soon as you walk in. The hot water runs out quickly. I asked for a iron and they gave me a cheap one that dirtied by white shirt. The internet rarely ever works. This was a really horrible experience, so disappointed for my first visit to Abu Dhabi. I read some good reviews, but obviously they were fake or made by people who don't travel very much. Stay away from this place or you will regret it.
DEVICA
DEVICA, 8-night business trip
Verified Expedia guest review
2/10 Poor
28 Oct 2020
Janice
Janice, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 Dec 2019
Check in was an issue for 3/4 hour as they could not see my booking...
Room was fine
Bars and corridor had too much smoking...
Brian
Brian, 5-night trip
Verified Hotels.com guest review
8/10 Very good
16 Oct 2019
Wonderful reception and the room services is great