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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
Adults-only beachfront property with free water park, near Juanillo Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Yoga
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools and lazy river
  • Free water park
  • Rooftop terrace
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is Rp8.873.509
Rp8.873.509 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean Front Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean Front Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Resort View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View One Bedroom Grand Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club One Bedroom Master Swim Up Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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Free parking
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9.2 out of 10, Wonderful, (947)
The price is Rp9.957.538
Rp9.957.538 total
includes taxes & fees
28 Nov - 29 Nov
Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive
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About the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk - 1.2 km
  • Punta Espada Golf Course - 8 min drive - 6.2 km
  • Indigenous Eyes Ecological Park - 9 min drive - 6.2 km
  • Scape Park - 12 min drive - 7.7 km
  • Punta Cana Beach - 12 min drive - 7.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Placing you within a 15-minute walk of Juanillo Beach, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers a private beach where you can enjoy beach umbrellas, yoga and volleyball. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The Pier, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a rooftop terrace and a lazy river. The helpful staff and overall property condition get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 375 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site valet parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 6 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Ecotours nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • 18 meeting rooms
  • Conference centre (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • 3 outdoor pools
  • Free water park
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

The Pier – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Brandos – This fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Journeys – This theme restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Shutters Beachside – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Waves – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Yes, there's free valet parking. Electric car charging is available.
What are the check-in and check-out times at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What is there to do at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive also has 2 swim-up bars, a private beach and a lazy river, as well as a 24-hour fitness centre, a sauna and a garden.
Are there restaurants at or near Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Yes, there are 6 on-site restaurants, featuring beachfront dining and international cuisine.
Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive like?
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is located a short 14-minute walk from Juanillo Beach.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

TATIANA, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Choice for a Vacation
Amazing experience and very friendly service. The blind butcher and one eyed cat of one of a kind experiences.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I loved staying at Hyatt Zilara. My first time and I’ll definitely will be coming back. It was such an amazing stay. All the staff were pretty friendly, and were always making sure we were good.
Edderkys, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exelent service
Dilshod, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Soo beautiful and the staff are amazing!! And so nice! Very accommodating for anything you need and the resort is very nice
Aisha, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Leon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Victor Manuel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the best properties we’ve been to amazing service amazing beach, amazing restaurants I couldn’t recommend it more
Ernest, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Having our own butler was a new experience. Blind Butcher restaurant was exceptional
Dan, 6-night family trip
Verified Travelocity guest review

10/10 Exceptional

Wanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property. Very clean, great staff and great food
Lydia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Romane Micheal, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful. And the staff are amazing and kind and helpful! Best brunch buffet ever too!
Michelle, 6-night romance trip
Verified Expedia guest review

6/10 Good

Its ok but not worth the money
Jeffrey, 3-night romance trip
Verified Expedia guest review

6/10 Good

The property was average. Plenty of choices for food at the different restaurants but the food quality was just average. The service was slow and most of the time friendly. Nice big gym shared with Hyatt Ziva.
Sharon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Troy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Juan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Best thing about the resort was the friendliness of all the staff members. Food was delicious! Cleaning staff was very diligent. Everything was very clean. Would go again.
Regina C, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing place to stay, the staff was always friendly and very helpful. Food was amazing, a lot of options. Rooms impeccable. Would definitely recommend this place.
Michael, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Joselyn, 5-night trip
Verified CheapTickets guest review

10/10 Exceptional

Beautiful property with great views and food.
Amanda, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jennifer, 5-night family trip
Verified Hotels.com guest review

6/10 Good

I had bad moments, I called and ask to talk to the general manager, they said he’ll call me but he never did. Feedback is a gift, this hotel doesn’t want that gift.
Carolina, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

I had high expectations that were just simply not met. Service was rather slow and deficient, specially at restaurants. The service in the pool area was good but not top quality. The pool itself was dirty with green mold, particularly by the wall where the DJ stands. I voiced my concern to a Staff member Bo was very understanding and offered to set up dinner for us. Noted that we were looking to eat lobsters. Made a reservation for us but the dinner was moved to the beach where it was mainly grill meat, no lobsters. On top of that some of the items being served ran out (bread being one of them). Food options at the buffet was rather basic. I was supposed to get a bottle of wine for each stay and a chef amenity tray, none were provided. Again, I had plenty of options to choose from but chose hotel for its alleged top quality but I did not receive that even though the hotel did not seem to be full. A check out I was told that someone would follow up with me, but have yet to be contacted.
Rosangela, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

This resort is beautiful. The entire property from top to bottom is kept very clean. The beach is beautiful, Soft sand, large area, never struggled to find a chair at beach or pool. We had the club upgrade & enjoyed the club pool & bar. We felt that the initial reception was lacking. We were brought to the club room & no one gave us informaiton, we sat for a bit,unsure as to what to do. Eventually a person from the desk handed us our keys. we had to ask if we could have a drink and where our room was...it was not a warm welcome. We liked the food at Waves & Tempest. The breakfast buffet was good too. Overall, the food taste was average at best. We were very impressed with the food manager who we met by chance, Urickz Lozano. He was attentive, kind, engaging and very passionate about his job! He deserves a raise. We felt all staff were respectful but many could not understand English. Going to the Ziva side was nice, but we had a hard time knowing what, when & where activities were happening. It would be good if there were more places with resort activies posted, than just an app. especially when wifi is spotty. Overall would give a 9 out of 10, the biggest drawback being that some of the staff pursued us relentlessly to either book the Blind Butcher dinner 150/person additional or to sit through a seminar for future bookings. Annoying when you have already paid a decent price & upgraded. frustrated that Expedia did not link us up with E ticket to enter DR.
Christina, 7-night romance trip
Verified Expedia guest review