8/10 Sangat Baik
29 Desember 2024
Mishap on rooms
We booked a 2 night stay in a room with a roll in shower. When we got there about 10pm we checked in and went to our room. The room did not have a roll in shower. So we went to the desk and told the girl that we booked a room with a roll in shower. She swapped our rooms and we went to the new one. It still wasnt the right room but we were exhausted so we just said forget it. The next day we went sight seeing and later in the day we recieved a call that our kid was sick back home. It was well after chevk out time so i assumed we wouldnt be able to get a refund. We asked anyways and the lady at the desk that day was very nice and gave us our refund back! So even with the slight room misshap, our stay was good. The hotel breakfast was by far the best part! They had omelets, breakfast potatoes, maple sausage, oatmeal, cereal, yogurt and juice and hot coffee. It was delicious!
Traveler terverifikasi
Perjalanan 2 malam
Ulasan tamu Hotels.com yang terverifikasi