6/10 Bagus
11 Nov 2025
For a 4 star hotel it was giving 2 stars. I understand there are likely a lot of changes going on and perhaps there were things going on behind the scenes that guests were unaware of. But Ive never stayed at a hotel where everyone working there seemed so MISERABLE. Just so unhappy, it was genuinely sad. The front desk was regularly empty and youd have to call to get someone to come up and help you. Lots of people just waiting around to be helped. There was a bald gentleman working at night who was very kirt and seemed quite rude when speaking to guests. The hallways smelled horrible, the shower fauced had a HORRIBLE squeaking noise and the room was so dusty and seemed like it hadnt been cleaned in a while. Also it should be noted that the incidentals are not $50 total but $50 PER DAY stayed. That would have been helpful to know before. The phones in the room didnt work to call down to the front desk or room service so anytime anything was needed tou had to go downstairs to get help. Again, I would imagine for a 4 star hotel to be this way something must have happened or be going on, but regardless of having empathy and grace for the staff, it was a pretty poor stay, especially for what was paid. One positive is the cookies were good :). But I definitely would not stay here again.
Christina
Christina, perjalanan bersama teman 2 malam
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