2/10 Buruk
28 Desember 2024
A severe handicap person with ALS
We asked for a double handicap and got a Queen. My husband has ALS. Room was freezing cold as the ac heat didn't work and they couldn't fix it. It was cold outside and 68 in the room. Gave us an extra blanket. Really?? The toilet clanged every time we sat on it and got up. The top of the shower head was rusted. The furniture was old with worn areas. There was a large brown ant crawling on the nightstand. The breakfast room carpet and hallway carpets were filthy - seriously - filthy. The last time we stayed at this hotel, I had to make up my bed as the sheets and pillow cases were not changed from the last guests and there were black hairs on both. No concessions for that. WE will not be back and I won't give them a good rating. My husband could have got pneumonia! No other handicap room to move him too and a regular room didn't have handicap bars in the bathroom which he needs to get up and down out of his wheelchair and the toilet, shower chair. Fairfield Marriott? Not to Marriotts standards or ours.
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