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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with spa, near Delfines Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, pool loungers
Lobby
Superior Two Bedroom Presidential Suite - Ocean View | View from room
Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down duvets, free minibar, in-room safe
On the beach, white sand, sun-loungers, beach umbrellas
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is Rp9.518.621
Rp11.591.519 total
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Junior Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

Superior Deluxe Ocean View - King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

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Pool
Free breakfast
Spa
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8.6 out of 10, Excellent, (764)
The price is Rp8.264.833
Rp8.264.833 total
includes taxes & fees
12 Jan - 13 Jan 2025
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About the area

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive
  • Delfines Beach - 2 min drive
  • El Rey Ruins - 4 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

At Sun Palace Cancun - Adults Only - All-inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be a five-minute drive from Iberostar Cancun Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. La Tratto, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a fitness centre and a hot tub. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 247 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Magnifying mirror
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Tratto – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Aurora – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Fuego – This restaurant specialises in Latin American cuisine and only serves dinner. Reservations are required. Open daily.
Thai – This restaurant only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (return)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive offer free cancellation for a full refund?
Yes, Sun Palace Cancun - Adults Only - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sun Palace Cancun - Adults Only - All-inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Sun Palace Cancun - Adults Only - All-inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sun Palace Cancun - Adults Only - All-inclusive?
Yes, there's free self parking.
Is an airport shuttle service offered by Sun Palace Cancun - Adults Only - All-inclusive?
Yes, an airport shuttle is available. The charge is USD 26 per person return.
What are the check-in and check-out times at Sun Palace Cancun - Adults Only - All-inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Sun Palace Cancun - Adults Only - All-inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Sun Palace Cancun - Adults Only - All-inclusive and nearby?
Have fun with activities such as parasailing, scuba-diving and windsurfing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Sun Palace Cancun - Adults Only - All-inclusive also has 2 poolside bars, 4 bars and a sauna, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Sun Palace Cancun - Adults Only - All-inclusive?
Yes, there are 4 on-site restaurants, featuring Italian cuisine.
Does Sun Palace Cancun - Adults Only - All-inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Sun Palace Cancun - Adults Only - All-inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sun Palace Cancun - Adults Only - All-inclusive like?
Sun Palace Cancun - Adults Only - All-inclusive is a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 9 minutes' walk from Nichupté Lagoon.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Dirk, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay then we were upgraded to Le Blanc just perfect for a couples trip
Ike, 4-night trip
Verified Hotels.com guest review

6/10 Good

Alexis, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Giovanny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ole Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the resort were phenomenal
catherine, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Kota, 2-night trip
Verified Expedia guest review

8/10 Very good

Sun Palace, plus and minuses
Staff are are amazing. There are not enough lounges around the pool areas and preference is given to black and white wrist band guests. The beach is smaller than advertised this is due to the last August hurricane so a few rocks to be navigated. NOT EVERTHING IS INCLUDED there is no complimentary Riesling wine, lobster tails these are additional $'s certain steaks can cost between $55 and $110 US We had $250 US Resort Credits but were only valid fot the Spa, not happy
View from one of the pools
Very comfortable king ed
Bar fridge included
Included in the roo plus coffee no tea
Jennifer, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Savannah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ramon, 5-night trip
Verified Expedia guest review

8/10 Very good

The hotel was good but you could go in water cuz all the rocks on the edge
Jorge, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the view/location (on the beach). The staff was very friendly and helpful. The property was well kept and had plenty of amenities. Would absolutely recommend for a couples vacation.
Kraig, 7-night trip
Verified Expedia guest review

10/10 Exceptional

All staf great! Super clean, smell super good for everywhere, the food and drinks execellents, i wanna back again
Neli, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yulia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent adult only hotel. Feels like a private club. Beautiful beach and ocean view!
Xinping, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

George, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It’s breathtaking, amazing, beautiful and peaceful. I love everything about it. I didn’t even want to leave.
NeShay, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Awesome place but food was average.
Brett, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We absolutely loved our stay! The hotel is fabulous and the staff are incredibly kind and helpful. We loved our server Abel at the Italian restaurant! All the restaurants are delicious and we are foodies ❤️ it is such a relaxing hotel. The infinity pool looks over the ocean. We loved the sound of the waves from our room. We have already booked another visit for March!
Ruthie, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Daisha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We absolutely loved our stay at Sun Palace. The resort is immaculate, and the food is good. While there were a couple of things we didn't like, we found that we could always try something else, and by the second day, we knew how to order the food to our liking. The staff is unbelievable; they make you feel so welcome and take so much pride in their job, which translates to great service. We were invited to a welcome breakfast (member's club pitch) for a discount on our excursions, but we politely declined, and the staff never brought it up again. We were concerned that we were going to be bombarded by a timeshare pitch when we got there, but that was not the case. The drinks were great, and the pools were awesome. The beach had a lot of waves while we were there, so we went on an island excursion for a beach day. We would recommend this resort to all couples. Bring small bills to tip the staff; they really appreciate it.
Bridget, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Felt totally pampered and enjoyed the quality drinks and food.
Carol, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This was our 2nd time staying at Sun. It was just as much fun as the last time. The restaurants are amazing! The pools are clean! And the rooms are beautiful. Only downfall is resort credits you get for booking are only good for certain things, and the price above all of those certain things is astronomical. $700 for a couples massage? No way! But we will continue to visit Sun because we love everything else about it.
Amy E, 5-night trip with friends
Verified Expedia guest review