If I could leave negative stars on this place, I booked this hotel and prepaid days in advance. I knew I was rolling the dice on it with the already bad reviews but WOW.
My flight landed at 11:30PM so I called earlier that day to confirm my reservation and let them know I’d be there late to check in. I also did the “pre-check in” where they asked for your cc info, copy of license, etc. so supposedly you’d be set & just need to get your room key when you arrive.
When I finally arrived after a long travel day, the “front desk guy” was half asleep in their lobby chair. He finally woke and stumbled to the front desk. After giving him my ID and cc (which they already had from the supposed pre-check in) he said the card was declined. He stared at me with a blank face until I finally asked what could be done then. He said he couldn’t check me in without the card being ran again.
I told him to forget it and refund my payment, which he said he couldn’t do and I’d have to call back in the morning. When I did, my refund was denied. I ended up going up the road to an actual nice hotel which, SHOCKINGLY, my cc worked just fine at and called it a night.
Long story short, avoid this hotel at all costs!! Even for being cheap, it’s not worth giving them a penny of your money or second of your time.