4/10 Lumayan
21 Januari 2025
Disappointed
We got to the hotel about 40 minutes after the check in time and our room wasn’t ready. They did upgrade our room for this. The bathroom made weird water noises constantly, there were feathers coming out of one of the sink faucets, and the other sink faucet didn’t have a screen. The water coming from the faucets had a strange color. The pullout soda sleeper had ripped plastic over the mattress. There was no bedding for the pullout sofa sleeper. When I asked for some I was told they had bedding but no pillows and I would have to go get it because there was only the front desk staff working. When my husband went to get the bedding he was only given a sheet and had to request a fitted sheet and blanket. The pool area did not have any towels and we were told they didn’t have any more. There were used bandaids by the pool and hot tub. We have stayed here before without issues but this was very disappointing. We probably won’t stay again unless there are no other options.
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