Blvd. Zona Hotelera, Punta Cana, La Altagracia, 23000
What's nearby
Juanillo Beach - 10 min walk - 0.9 km
Punta Espada Golf Course - 7 min drive - 5.5 km
Hoyo Azul - 11 min drive - 6.7 km
Los Establos Cap Cana - 11 min drive - 7.0 km
Scape Park - 12 min drive - 7.0 km
Getting around
Punta Cana (PUJ-Punta Cana Intl.) - 16 min drive
Restaurants
Juanillo Grill & Beach Bar - 14 min walk
The Chinola - 18 min walk
Punch Bar - 1 min walk
Jwb Steakhouse - 2 min walk
El Mercado - 16 min walk
About this property
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All is a great choice for your beach stay in Punta Cana. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 10 restaurants, and the 5 bars/lounges are great places to grab a cold drink. This luxurious property also features a free kid's club, a children's pool and a snack bar/deli. The helpful staff and overall property condition get great marks from fellow travellers.
All-inclusive
All-inclusive room rates at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
251 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–11:00 AM
10 restaurants
5 bars/lounges
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Children's games
What to do
On the beach
Shopping
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
2 outdoor pools
Full-service spa
Massage/treatment rooms
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
55-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Dressing gowns and slippers
Sleep well
Pillow menu
Turndown service
Premium bedding
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 14 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Margaritaville Island Reserve Wave
Margaritaville Island Reserve Cap Cana Wave All Inclusive
Frequently asked questions
Does Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All and nearby?
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All has 2 outdoor pools and 5 bars, as well as a spa.
Are there restaurants at or near Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Yes, there are 10 on-site restaurants.
Does Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All like?
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All is located a short 10-minute walk from Juanillo Beach.
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
1 Sep 2024
BARON
BARON, 2-night trip
Verified Hotels.com guest review
4/10 Fair
28 Aug 2024
This hotel is not worth the money. Very poor food options and not seasoned well. Room ac does not work well and you will sweat all night. Customer service at a lot of the restaurants are bad. Very little entertainment. Also you will most likely get sick from eating the food/drinking the water here. They do claim to use filtered water but try and get bottles if you can. The restaurants make it very hard to get bottles of water it’s almost like you are harassing them when you order anything. A lot of staff don’t want to be there. Would not return
Briana
Briana, 5-night romance trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
LUCITANIA
LUCITANIA, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Aug 2024
Overall this resort is not worth the stay. It is not clean, the staff is not accommodating and the food isn’t good. The day we checked in our room had stains all over the furniture and there was sewage leaking from the ceiling from the toilet above us. It took them 2 hours to come look at it before they would move our room. We couldn’t get hot water in the shower for the majority of our stay and the resort actually lost running water everywhere for 3 hours one of the days. The pool water was white tinted so you couldn’t see your feet in 4 feet of water. Our room was only cleaned twice in the 8 days we stayed there and we had to call and ask for it to be cleaned and we could never get towels. We stayed with a large group for a wedding and we were not the only ones with these issues. A large number of us got sick while there from the food. There were too many other things that went wrong to list here and if we were there on our own instead of for vacation we would have left the 2nd day.
Larissa
Larissa, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
All inclusive
Jose Gilberto
Jose Gilberto, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Sixto
Sixto, 2-night trip
Verified Expedia guest review
8/10 Very good
7 Aug 2024
Gavin
Gavin, 5-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Excellent Hotel.!
julissa
julissa, 2-night family trip
Verified Expedia guest review
2/10 Poor
5 Aug 2024
The staff was incredibly rude. Room wasn't ready until after 5pm. Front desk kept saying come back in an hour and it turned out that housekeeping was lying about cleaning room so that i could check in. I arrived at 1pm they didn't even start cleaning until 4. At restaurant waiter would not serve us. I had to flag down another waiter and still didn't get food for over an hour and watched 8 ppl come in after us (30 mins ) and get food before us. We ordered the same thing! I wanted to leave and get a refund but rate was non refundable
Shayla
Shayla, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Excelente hotel
FRANCISCO J TORRES
FRANCISCO J TORRES, 5-night family trip
Verified Expedia guest review
8/10 Very good
29 Jul 2024
Ronice
Ronice, 3-night trip
Verified Hotels.com guest review
2/10 Poor
27 Jul 2024
El servicio recibido por empleados al momento de resolver situacion de inidoro dañado en la habitación. Prometieron cosas y luego nos sacaron de la habitación. Entraron sin autorización a la habitación e interrumpieron sobre 4 ocasiones. Mala comunicación entre empleados. Mal comportamiento de parte de George de recepción todo un malcriado que hasta el teléfono me colgaba. Muy mala experiencia. A pesar de ser la 3ra ocasión en Karisma, nos quitaron las ganas de regresar luego de esta terrible experiencia.
Damaris Ramirez
Damaris Ramirez, 2-night romance trip
Verified Expedia guest review
8/10 Very good
27 Jul 2024
Michelle
Michelle, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
Efrain
Efrain, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 Jul 2024
Property is nice , however you cannot swim in the sea . Lots of rocks and seaweed.
Check out horrible. One staff member working and checking in people before noon before checking people out first .
Danuta
Danuta, 4-night trip
Verified Expedia guest review
6/10 Good
22 Jul 2024
Room issue with team mate not solved properly. Without room assignment until 11PM, and changed to already occupied room.
Ariel
Ariel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
Very good in all aspects…
German
German, 3-night family trip
Verified Expedia guest review
8/10 Very good
22 Jul 2024
Excellent
IRELIS
IRELIS, 3-night family trip
Verified Expedia guest review
8/10 Very good
22 Jul 2024
Swim up was nice to have. resort accommodated our 3 families so we had rooms next to each out. room service was super nice. swim up bar was fun, though sometimes we were ignored for the native speaking guests. they did not skimp on the alcohol in the drinks.
Housekeeping inconsistent, some days they would come, other days they did not and we had to call for extra towels. Food was okay, but we were able to find things on each menu to eat. The point system to go "shop" for alcohol and other drinks to keep in the room fridge was limiting. the points did not get us very far.
beach right by resort was rocky, but we walked a little further down to a public beach which was much better.
Overall we enjoyed it. not sure we would come back though
Susan
Susan, 5-night family trip
Verified Expedia guest review
8/10 Very good
22 Jul 2024
It was a great hotel, food & service were great. They can do a little better on the entertainment part.
Erika
Erika, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
The staff is very friendly and helpful. The food was good and a lot of variety to choose from. The only two things that I can say negatively about this place is that limited supply of beach towels and not enough activities for teens. They pool activities that they did have was usually at the adult section and very rarely at the family section.
Karen
Karen, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Benny
Benny, 1-night trip
Verified Expedia guest review
4/10 Fair
18 Jul 2024
Shouldn’t be at Cap Cana, don’t waste your money!
Beach was closed, unavailable during our whole stay. There was no towel available in any pool. We had to wait 3 hours to get a pool towel. Air conditioner in room was not working, the sent a technician and he was unable to fix it. They had to change us to another room after 3 hours of being there. We requested a champagne for the room and got wine instead without previous notification, and no cork screw to even open it. We also requested the round table on the Italian restaurant and got assigned to a different table. They failed to mention that we needed to pay extra. The only positive thing was the spa and the servers at the buffet restaurant. Lobby was closed at check out.