Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

4.5 star property
Upmarket beachfront property with spa, near Juanillo Beach

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Photo gallery for Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

2 outdoor pools, pool umbrellas, pool loungers
Deluxe Queen Room | Premium bedding, minibar, in-room safe, individually decorated
Aerial view
Junior Suite (Paradise Swim-up) | View from room
Free daily full breakfast
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free breakfast
  • Non-smoking
  • Pool
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
Feel at home
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Separate bath and shower
  • Television
  • Furnished balcony or patio

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Queen Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Premium bedding
Bathrobes
  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Premium bedding
Bathrobes
  • 51 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, Beachfront

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Premium bedding
Bathrobes
  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Luxury Swim-up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Premium bedding
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Paradise Swim-up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite (Paradise Swim-up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow menu
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Map
Blvd. Zona Hotelera, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 10 min walk - 0.9 km
  • Punta Espada Golf Course - 7 min drive - 5.5 km
  • Hoyo Azul - 11 min drive - 6.7 km
  • Los Establos Cap Cana - 11 min drive - 7.0 km
  • Scape Park - 12 min drive - 7.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 16 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬14 min walk
  • ‪The Chinola - ‬18 min walk
  • ‪Punch Bar - ‬1 min walk
  • ‪Jwb Steakhouse - ‬2 min walk
  • ‪El Mercado - ‬16 min walk

About this property

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All is a great choice for your beach stay in Punta Cana. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 10 restaurants, and the 5 bars/lounges are great places to grab a cold drink. This luxurious property also features a free kid's club, a children's pool and a snack bar/deli. The helpful staff and overall property condition get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 251 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Children's games

What to do

  • On the beach
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 14 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Margaritaville Island Reserve Wave
Margaritaville Island Reserve Cap Cana Wave All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All and nearby?
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All has 2 outdoor pools and 5 bars, as well as a spa.
Are there restaurants at or near Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All?
Yes, there are 10 on-site restaurants.
Does Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All like?
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All is located a short 10-minute walk from Juanillo Beach.

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very good

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

BARON, 2-night trip
Verified Hotels.com guest review

4/10 Fair

This hotel is not worth the money. Very poor food options and not seasoned well. Room ac does not work well and you will sweat all night. Customer service at a lot of the restaurants are bad. Very little entertainment. Also you will most likely get sick from eating the food/drinking the water here. They do claim to use filtered water but try and get bottles if you can. The restaurants make it very hard to get bottles of water it’s almost like you are harassing them when you order anything. A lot of staff don’t want to be there. Would not return
Briana, 5-night romance trip
Verified Expedia guest review

8/10 Very good

LUCITANIA, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Overall this resort is not worth the stay. It is not clean, the staff is not accommodating and the food isn’t good. The day we checked in our room had stains all over the furniture and there was sewage leaking from the ceiling from the toilet above us. It took them 2 hours to come look at it before they would move our room. We couldn’t get hot water in the shower for the majority of our stay and the resort actually lost running water everywhere for 3 hours one of the days. The pool water was white tinted so you couldn’t see your feet in 4 feet of water. Our room was only cleaned twice in the 8 days we stayed there and we had to call and ask for it to be cleaned and we could never get towels. We stayed with a large group for a wedding and we were not the only ones with these issues. A large number of us got sick while there from the food. There were too many other things that went wrong to list here and if we were there on our own instead of for vacation we would have left the 2nd day.
Larissa, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

All inclusive
Jose Gilberto, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sixto, 2-night trip
Verified Expedia guest review

8/10 Very good

Gavin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel.!
julissa, 2-night family trip
Verified Expedia guest review

2/10 Poor

The staff was incredibly rude. Room wasn't ready until after 5pm. Front desk kept saying come back in an hour and it turned out that housekeeping was lying about cleaning room so that i could check in. I arrived at 1pm they didn't even start cleaning until 4. At restaurant waiter would not serve us. I had to flag down another waiter and still didn't get food for over an hour and watched 8 ppl come in after us (30 mins ) and get food before us. We ordered the same thing! I wanted to leave and get a refund but rate was non refundable
Shayla, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel
FRANCISCO J TORRES, 5-night family trip
Verified Expedia guest review

8/10 Very good

Ronice, 3-night trip
Verified Hotels.com guest review

2/10 Poor

El servicio recibido por empleados al momento de resolver situacion de inidoro dañado en la habitación. Prometieron cosas y luego nos sacaron de la habitación. Entraron sin autorización a la habitación e interrumpieron sobre 4 ocasiones. Mala comunicación entre empleados. Mal comportamiento de parte de George de recepción todo un malcriado que hasta el teléfono me colgaba. Muy mala experiencia. A pesar de ser la 3ra ocasión en Karisma, nos quitaron las ganas de regresar luego de esta terrible experiencia.
Damaris Ramirez, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Michelle, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Efrain, 3-night trip
Verified Hotels.com guest review

6/10 Good

Property is nice , however you cannot swim in the sea . Lots of rocks and seaweed. Check out horrible. One staff member working and checking in people before noon before checking people out first .
Danuta, 4-night trip
Verified Expedia guest review

6/10 Good

Room issue with team mate not solved properly. Without room assignment until 11PM, and changed to already occupied room.
Ariel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very good in all aspects…
German, 3-night family trip
Verified Expedia guest review

8/10 Very good

Excellent
IRELIS, 3-night family trip
Verified Expedia guest review

8/10 Very good

Swim up was nice to have. resort accommodated our 3 families so we had rooms next to each out. room service was super nice. swim up bar was fun, though sometimes we were ignored for the native speaking guests. they did not skimp on the alcohol in the drinks. Housekeeping inconsistent, some days they would come, other days they did not and we had to call for extra towels. Food was okay, but we were able to find things on each menu to eat. The point system to go "shop" for alcohol and other drinks to keep in the room fridge was limiting. the points did not get us very far. beach right by resort was rocky, but we walked a little further down to a public beach which was much better. Overall we enjoyed it. not sure we would come back though
Susan, 5-night family trip
Verified Expedia guest review

8/10 Very good

It was a great hotel, food & service were great. They can do a little better on the entertainment part.
Erika, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and helpful. The food was good and a lot of variety to choose from. The only two things that I can say negatively about this place is that limited supply of beach towels and not enough activities for teens. They pool activities that they did have was usually at the adult section and very rarely at the family section.
Karen, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Benny, 1-night trip
Verified Expedia guest review

4/10 Fair

Shouldn’t be at Cap Cana, don’t waste your money!
Beach was closed, unavailable during our whole stay. There was no towel available in any pool. We had to wait 3 hours to get a pool towel. Air conditioner in room was not working, the sent a technician and he was unable to fix it. They had to change us to another room after 3 hours of being there. We requested a champagne for the room and got wine instead without previous notification, and no cork screw to even open it. We also requested the round table on the Italian restaurant and got assigned to a different table. They failed to mention that we needed to pay extra. The only positive thing was the spa and the servers at the buffet restaurant. Lobby was closed at check out.
3-night family trip
Verified Hotels.com guest review

6/10 Good

No real night life, food was ok, we’ve had better
WENDY, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Hermosa propiedad !
Johanna, 2-night romance trip
Verified Expedia guest review