8/10 Sangat Baik
7 Januari 2025
Nice place, but hidden fees and not pet friendly
The property was very comfortable, clean and nice. However they did not communicate well at all. I booked the property several months in advance. According to the booking it was pet friendly and had parking. It did not mention an extra fee for either. We did not receive details about the fee for the pet until a week before. Our check in information given a day before starts that if parking was needed we needed to contact them and pay yet another fee.
When we tried to get parking, we received three contradicting messages. It was very confusing and when we went into the office to try and get answers, we were told they couldn’t help us.
I have a young daughter who is in a wheelchair. We can’t just park down the street or in the dirt.
Furthermore, for a pet friendly place, we got messaged two separate times about our dog supposedly barking. However, she is not a big barker and may bark for a second if a dog walks by, but she is not a noisy dog. We take her everywhere and have never had an issue before. There were noise sensors in the apartment and if she barked twice we were expected to “do something about it” or be kicked out. So we had to come and get her and leave her in the car.
Not at all a carefree experience.
Nicole
Nicole, perjalanan 4 malam
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