2/10 Buruk
11 Nov 2025
We actually never even got to check in. Two and a half hours into our 4 hour drive, we got a call from the front desk stating that they were overbooked, and that we no longer had a room for the night. This is, of course, after having had the reservation in place for NINE days. Fortunately for us, we found another place to stay. But we will never, ever consider staying at a Crowne Plaza again. The staff member didn't even offer to help us find a new place, didn't offer a voucher for a free or discounted stay...nothing. Absolutely terrible experience, and I will tell everybody about it anytime I hear "Crowne Plaza" in the future.
John
John, perjalanan keluarga 1 malam
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